We arrived to find all the bedding inside and out covered in animal hair. Housekeeping was done for the day so the rental office agreed to bring us clean sheets which we had to change ourselves. The carpets were filthy, we could not take our shoes off. The freezer did not work and after 2 days of misdiagnosis we finally said forget it we will live without a freezer. We wanted to enjoy our vacation not wait around for repair people.