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All reviewsaugustine beachhard boiled eggshot tubroom was cleanwaffle makernice hotelst augustineyogurtparking lotshort drivelocation is greatsunset grillmini fridgenice poolbwjessehousekeeping
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4 - 9 of 856 reviews
Reviewed 4 weeks ago

Nicely updated! Tile floors, Great lighting , nice bath. Hot breakfast was good and there was a nice selection of breads, cereals as well. Parking is pretty tight and you may not be able to park close to your room. Desk staff was extremely helpful. No appreciable noise from A!A. Easy crossing to beach.

Stayed: June 2018
Thank Glenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Front Desk B, Front Office Manager at Best Western St. Augustine Beach Inn, responded to this reviewResponded 4 weeks ago

Thank you for staying with us, Glenda. We really appreciate your feedback and we are happy you enjoyed our free breakfast and great location.

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Reviewed 11 June 2018

Just returned from our 5 night stay at Best Western St. Augustine Beach with my daughter and two grandchildren ages 10 & 12. Check in was fast & easy, rooms were very clean, decent size with mini fridge & microwave. Beds were very comfortable & free morning breakfast was good with a large selection. There are many restaurants within walking distance or a short drive from the motel. We purchased tickets for Historic tours of America trolley for downtown historic area. This was a great price, with a shuttle picking us up at the motel & bringing us back each afternoon, definitely a stress free way to see the sights! We are looking forward to our next visit!

  • Stayed: June 2018, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank RelaxedSarasota_FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Front Desk B, Front Office Manager at Best Western St. Augustine Beach Inn, responded to this reviewResponded 11 June 2018

Thank you very much for staying with us and for giving us the great feedback. We are very pleased that you enjoyed our convenient location close to the beach and great restaurants. We also look forward to seeing you the next time you're in the area. Thanks again!

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Reviewed 5 June 2018

Nice hotel. Nice decor, well maintained. Very helpful staff. No issues. 300 ft from, less than 5 minute walk to the beach. Free on site parking. Good internet speed. 10 minutes from historic district.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank AutoPilotOn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Front Desk B, Front Office Manager at Best Western St. Augustine Beach Inn, responded to this reviewResponded 7 June 2018

Thank you very much for staying with us, we really appreciate the feedback. We're also very happy you enjoyed our convenient location to the beach and our friendly staff. Hopefully you can come back and see us again the next time you're in town.

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Reviewed 5 June 2018 via mobile

Pros: The staff at the front desk was super nice with each encounter. The aesthetics of the room renovations were very modern. Breakfast was great and the short walk to the beach was convenient.
Cons: parking was tight at times and the walls seemed very thin and noise from other rooms was frequently heard. My main complaint was house keeping. The first afternoon upon entrance I noticed that the platform from bed was filthy around the mattress. The sheets were clean, but they were tucked under the mattress, thus touching the dirty platform. There was thick dust on the lamp shade and hair on the bathroom floor. One day we had tracked sand into the room from the beach and houskeeping left the sand on the floor which is not only dirty, but also a fall hazard on the hard floors.
Overall our stay was enjoyable, but the housekeeping could use some fine tuning

Stayed: June 2018, travelled as a couple
1  Thank Heavensgeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Front Desk B, Front Office Manager at Best Western St. Augustine Beach Inn, responded to this reviewResponded 7 June 2018

Thank you very much for staying with us. I would like to apologize for the condition of the room. We have met with our staff and instructed them to take immediate action regarding this issue. We really appreciate your feedback and bringing this to our attention, as it helps us to make improvements for our guests.

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Reviewed 3 June 2018

We have been visiting St. Augustine for 6 years now, this is our fist stay at the best western as the hotel we used in the past was booked. We will defiantly return to the Best Western. The room was cleaner and nicer. Everyone working there was friendly and helpful.

Stayed: May 2018, travelled with family
Review collected in partnership with this hotel
1  Thank Mary Ann B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Front Desk B, General Manager at Best Western St. Augustine Beach Inn, responded to this reviewResponded 4 June 2018

Thank you for staying with us and took time to write us a nice review, we are newly renovated property very close to the beach just on walking distance, We are one of the top performer Best western property in service and cleanliness we try our level best to go above and beyond according to customer needs. Families really enjoy staying with us . we also have pool and hot tub, free WiFi and full hot complimentary breakfast.

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