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Reviewed 2 April 2018 via mobile

This is about the fourth time we have stayed here. Again it doesn’t disappoint. They had special events for Easter going on. The rooms are clean and large. The beds are very comfortable. I just wish they had softer pillows. The pool area is always well-maintained and clean. The staff is helpful and responsive to any needs. We haven’t had a chance to eat at the Venetian room but I heard it’s wonderful.

Stayed: March 2018, travelled with family
Thank Stephanie d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaribeRoyaleOrlando, Guest Relations Manager at Caribe Royale Orlando, responded to this reviewResponded 12 April 2018

Greetings Stephanie D, and thank you very much for your review titled “awesome stay again!” We are very excited that you have stayed with us on multiple occasions, and continue to have a wonderful time. We strive to always go above and beyond for our guests, whether in the pool area, or in our suites. Additionally, we have a wonderful time holding Easter egg hunts (with the Easter Bunny’s help of course) for the little ones. We look forward to welcoming you back for you fifth visit here at the Caribe Royale.

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Reviewed 1 April 2018 via mobile

Stayed 3 nights. Family of four. We have passed this hotel for years and never stayed. Without doubt we would stay again. Suites are an excellent size for family of four. Yes lounge area is a little dark for sure so maybe some brighter bulbs but this is maybe the only thing that needs to change. It is a clean and fun hotel. Pool is a bit chaos and I’m not really into sitting virtually on top of someone I don’t know. They say don’t leave towels to guard a bed but no one takes any notice of that and someone will hold four beds then head out or away for over an hour. Frustrating really. Maybe pool area needs bit more organisation. The hotel however is well run. This hotel rooms thousands of people per night and the housekeeping is excellent. Cafe 24 is excellent for lunch. Very fresh meals and good prices. I really can’t fault this hotel. At times reception could have been better managed and they have a tendency to be snappy and rude but don’t let that put you off because once you are in your suite and settled into the hotel it really is excellent and we would stay again but it was really nice to be away from that pool

Stayed: April 2018, travelled with family
1  Thank UGGMerseyside
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaribeRoyaleOrlando, Guest Relations Manager at Caribe Royale Orlando, responded to this reviewResponded 12 April 2018

Greetings UGGMerseyside, Thank you very much for writing about your “excellent stay.” We are delighted to hear that you enjoyed Café 24, and had fun in the hotel. Please be aware that there is always a resort manager available 24/7 for any concerns that you may have during your stay. We truly look forward to your next visit, and your next excellent stay.

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Reviewed 31 March 2018

Very good location for a conference as well as leisure. Don't need a car if you stay on property. Very comfortable rooms and great pool. Good food choices and diverse dining options. Very friendly staff.

Room Tip: Overlook the pool
  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
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Thank jayayers2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaribeRoyaleOrlando, Guest Relations Manager at Caribe Royale Orlando, responded to this reviewResponded 12 April 2018

Greetings jayayers2018, We are very happy to hear that you were very comfortable, and had wonderful interactions with our staff. We endeavor to be the hotel of choice for business and leisure travelers both, and we truly appreciate you pointing that out in your review. Additionally we are very proud of our various food options ranging from our 24 hour café, Café 24, to our steakhouse, Venetian Chop House, to our wonderful pool bar, Calypso’s Pool Bar and Grille. Hopefully we will see you again really soon!

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Reviewed 31 March 2018 via mobile

We come here every year for Easter, and the service has really gone downhill. The bartending staff by the pool is extremely rude. When we requested access to the ping pong table by the bar the lady bartender was extremely rude, and didn’t want to accommodate us yet (even though there weren’t many guests around). Very frustrating; considering there is a daily resort fee the service should be above and beyond, especially when it comes to access to the resort amenities.

Stayed: March 2018, travelled with family
Thank axtravel_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2018 via mobile

I attended a conference held here in March that gave our family of 4 the opportunity to enjoy some warmer weather in Orlando for a few days. We stayed at this hotel in a Deluxe King Suite that was on the 8th floor and overlooked the pool. It was a great room with plenty of space and we liked having the two separate rooms that allowed us to shut the door between them. The rooms were clean and well kept and the service while we were there was fabulous. The facility was awesome and we loved the pool, slide, waterfall, dining options and there was plenty of activities and live music during the day and evenings. The proximity to many parks and other excursions was great,....not to close but very nearby, and it was a quick drive from the airport also. Our kids had a great time and the conference facilities were also excellent and well kept. We even talked with others that live in the area and who were on spring break and they chose this hotel as a “stay-cation” so we know locals love it just as much as we did!

Stayed: March 2018, travelled with family
Thank tmattt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaribeRoyaleOrlando, Guest Relations Manager at Caribe Royale Orlando, responded to this reviewResponded 12 April 2018

Greetings tmatt, Thank you so much for your wonderful review of our Hotel and Convention Center. We take great pride in maintaining a clean environment in our suites, and a carefree environment out by our resort pool. We are glad you were able to experience the wonderful ambiance and service that we strive to provide to all of our guests. Additionally, for those guests here for business, our Grand Caribe Convention Center has all the bells and whistles to provide for all of your needs and then some. Hopefully we will see you again very soon, whether for business or pleasure!

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