Nothing more inconvenient to a traveler when the room CANNOT be controlled to their liking.
It’s in the 50’s here in Orlando.
I check into the room AND THE A/C is still to the lowest point possible.
I turn the HEAT on and it doesn’t work. WHAT KIND OF CUSTOMER SERVICE IS THAT.
I’m sure they will have an excuse in their response.
But there isn’t any.
So, it’s left up to us to hijack their thermostats and a/c systems which is something they don’t want.
Yet, they can’t even turn it in in the first place.
Stop taking away the comfort for the traveler who’s staying in YOUR HOTEL.
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