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All reviews sea world full kitchen time share one bedroom suite activity center pools and hot tubs washer dryer pool area ping pong screened in porch main pool family vacation international drive nice resort main building minute drive resort fee
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Reviewed 11 August 2019 via mobile

This place us operated by Hilton and it is within walking distance of Sea World. You get a fully furnished and equipped villa at an excellent price. The staff is outstanding.. we got fast passes to Sea World for staying at this property. If you dont have a car the trolley picks you up right in front of the hotel if you wanna go to the Outlets or dining. Book early cause its a great value for your buck! I highly recommend it...

Date of stay: July 2019
Trip type: Travelled with family
2  Thank rafico404
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 August 2019

We stayed at the Warwick building, 2 bedroom....beautiful! Very spacious, granite counters, very comfortable! The only thing was that there is only enough dishes, cutlery, etc...for the amount of people in the unit, no extras, so the dishwasher gets used often or hand wash to have enough for the next meal. Other than that everything was wonderful! Staff very helpful and ready to serve. Shuttle from the main entrance to our unit was extraordinary! The driver also stopped us as we were walking towards the main building, offering us a lift! The staff went out of their way to help us out! The pools were amazing, towels available! The entertainment, karaoke, games,... especially the singer was awesome! Movies in the pool while relaxing on the chairs truly felt like vacation! We used the business center to print our boarding passes, and went to the marketplace, ordered pizza ( very good), and got our free water bottles! Although there is a daily $25 fee, we would still return! This was our second time here, one in four rule, but we'll be back again for sure! Thank you!

Date of stay: August 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with RCI
3  Thank Lisa L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 August 2019

This resort keeps updating and looks as nice or nicer than it did back in 1995. I love the rooms now, and I saw a demonstration of the next renovation while I was there. Customer service is great. I was thanked for coming back and just for staying there. The managers also invited me to a reception and thanked me for staying there. These people really care about their guests.

Date of stay: July 2019
1  Thank steventpotts
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2019

Issues at check-in. Housekeeping didn't come when we were told. Was supposed to get free transportation to SeaWorld, didn't. Mgr made SeaWorld return plan. Nobody at resort knew of it. Took another hr

Date of stay: August 2019
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations
1  Thank timothyp457
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonGrandVacations, Senior Director Area Operations at Hilton Grand Vacations Club SeaWorld Orlando, responded to this reviewResponded 13 August 2019

Thank you for sharing your review. Please accept our humblest apologies for the issues experienced upon arrival as well as the communication challenges regarding housekeeping and our SeaWorld transportation. Please note, what you have described is not typical of our resort and we have addressed each concern with our team to ensure there are no future occurrences of a similar nature. Our goal is to provide our valued guests with our very best service during their entire time with us. We invite you to contact Tatsiana Khavanskaya, our Director of Guest Services at 407-387-7003 or via email at tatsiana.khavanskaya@hgv.com as we want to ensure you concerns are fully resolved. Thank you again for your valued feedback. We look forward to speaking with you at your earliest convenience.

Peter M. Merrill
Senior Director Area Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2019

If you want to visit Seaworld then this hotel is a good choice but for location only. Other than that it is boring and basic. Suite was ok, functional and quite clean. Washing machine and dryer perfect. If you have a car many restaurants and supermarkets around. Not good without a car because there is nothing near and it is a spread out complex so walking to lobby gets hard. Boring place.

Date of stay: August 2019
    • Location
    • Cleanliness
    • Service
2  Thank Nota37
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
HiltonGrandVacations, Senior Director Area Operations at Hilton Grand Vacations Club SeaWorld Orlando, responded to this reviewResponded 12 August 2019

Thank you for your feedback. We are sorry to hear we disappointed you during your stay with us. We offer a variety of amenities such as shuttle services throughout our resort, movies in our theater and our main pool deck, a market place for convenient shopping, onsite restaurant, scheduled activities for adults and children as well as live entertainment and more. We are also in close proximity to nearby shopping and dining venues and we apologize as it appears this information was not conveyed to you during your arrival experience. We truly appreciate your feedback and will use it as a training tool to ensure our guests are fully aware and take advantage of offerings geared to maximize their time here. We look forward to hosting you again in the future.

Peter M. Merrill
Senior Director Area Operations

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