This is our second stay at this resort. Last year went off without a hitch, so we selected it again for our extended weekend this year. Unfortunately, it left much to be desired. Our room keys didn't work after the first day, because the lock battery died. 12 hours later, when we retuned, the lock still had not been repaired and we were stuck until it was fixed. The bigger issue was the bedbugs. They ate one of our suitemates alive and she was covered in bites. Following confirmation from her doctor, she called resort management to lodge a complaint. It took three calls from her to get a response. They acknowledged there had been bedbugs, but since the room was not in her name but our friend's name ( who also stayed in the suite) what did she expect management to do about it. (Better customer service training would be a start). Bottom line: Stay here if you desire, just know that you may end up with your very own painful, itchy souvenirs.