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Reviewed 25 June 2018

I have stayed at this Hilton twice and both times were great. The first time I stayed in a standard room and this time we stayed on the executive floor which was an added bonus. The rooms are very clean, beds comfortable and the staff is very nice. I will stay here again.

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Kellie C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BELLA H, Guest Relations Supervisor at Hilton Naples, responded to this reviewResponded 27 June 2018

Wow! Spectacular review. Thank you for your wonderful ravings about the Hilton Naples. We are so pleased you enjoyed our customer care service from our staff members, and our beautiful executive lounge room. Out of all the hotels in Naples, we are honored you chose the Hilton Naples for your travels. We look forward to welcoming you again in the future.
Sunny regards,
Bella

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018

Great place to stay. Banquet food was outstanding. Hotel did a great job servicing your group of 310 women. This is our 2nd year at the hotel and we are looking forward to next year. I would recommend this hotel!!

  • Stayed: June 2018, travelled with friends
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Review collected in partnership with Hilton Hotels & Resorts
Thank katmcadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BELLA H, Guest Relations Supervisor at Hilton Naples, responded to this reviewResponded 24 June 2018

Great! From this review, it sounds like your business stay went well. The Hilton Naples is proud to host business events such as conferences, meetings, and special events in our board rooms. We're pleased you enjoyed the service and coordination from your event. We thank you for the pleasant review, and we hope to welcome you again.
Kind regards,
Bella

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018

Stayed here one night on a layover. Hotel has agreement with local limo to shuttle between Naples Airport and Hotel which is about 15 to 20 minutes away. Reception was quick and easy and very pleasant staff.

Room was to Hilton’s high standards and had everything needed for a business stay.

Comfortable bed, good shower pressure, very clean room and bathroom.

Took advantage of breakfast in Shulas and waitress was very efficient and pleasant.

I realize it was the low season but would stay here again.

Stayed: June 2018, travelled on business
Thank Derek G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BELLA H, Guest Relations Supervisor at Hilton Naples, responded to this reviewResponded 24 June 2018

Thank you so much for taking your personal time to write such a positive review. We're pleased your business stay went well. The Hilton Naples proudly offers a complimentary ride to and from the Naples Airport. We appreciate your feedback on our guest rooms, customer care service and breakfast from Shula's Steakhouse. Thank you again, and look forward to welcoming you again in the future.
Kind regards,
Bella

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Reviewed 21 June 2018

We stayed in this property before many times, they always provide outstanding customer service!
Great value for Gold and diamond members! They always take care of us!
Andrea in Executive Longe is awesome!

  • Stayed: June 2018, travelled with family
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Review collected in partnership with Hilton Hotels & Resorts
Thank Kharakoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BELLA H, Guest Relations Superrvisor at Hilton Naples, responded to this reviewResponded 22 June 2018

Impeccable review. On behalf of the entire staff here at the Hilton Naples, I'd like to thank you for being a loyal return guest. Our team members strive to provide our guests with exceptional quality of service they deserve, and we're eager to read you felt just that. Thank you for your kind words about Andrea, we'll be sure we share these comments with our team. We look forward to welcoming you back again in the near future.
Kind regards,
Bella

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Reviewed 19 June 2018

Went to Hilton Naples for a conference and it was just fabulous. The property, staff, food, pool, and conference room was great. The free shuttle to the beach and free chairs made it easy to use the beach since it's not on the beach. The rooms were well appointed, comfortable and clean. Definitely stay again.

  • Stayed: June 2018, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank 996ellen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BELLA H, Guest Relations Supervisor at Hilton Naples, responded to this reviewResponded 20 June 2018

Wow! Spectacular review. Thank you for your wonderful ravings about the Hilton Naples. We are so pleased you chose us to be a part of your business travels. I'm also grateful you enjoyed our customer care service from our staff members, and the cleanliness of our guest rooms. Again, thank you for a great review, and we look forward to welcoming you again in the future.
Sunny regards,
Bella

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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