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Reviewed 2 June 2018 via mobile

We are a couple in our late 20s and wanted to explore as much of South Beach Miami in the short space of time that we had.

We booked the COMO Metropolitan Miami Beach with Virgin Holidays in the UK, flying from London Heathrow direct to Miami for a 1 night pre-cruise stay on 11 February 2017. Upon staying at the hotel, we had also booked a day pass at the hotel so that we could use the hotel's facilities on our disembarkation day before heading to Miami airport that evening for our flight back to London Heathrow.

We wanted a modern, 5 star hotel that was fairly central to South Beach but not too in the heart of the hustle and bustle - one that was within walking distance and somewhere we could return to and relax in luxury and comfort - the COMO Metropolitan Miami Beach was absolutely perfect for us.

The location of the hotel is brilliant, it is only a short walk down the Miami Beach Boardwalk to the heart of South Beach - the security gates on the Boardwalk at the hotel ensure that only hotel residents can exit and enter the property by using their room key card. We chose a City Room on a bed and breakfast basis as this is all we needed for our one night stay. Our room window, on a mid-level floor, did overlook the building next door so we didn't have an amazing view, but we didn't hear any noise nor were we staying long enough at the hotel to warrant an upgrade. Should we look to stay for a longer period of time at the hotel in the future, we would definitely upgrade to an ocean view room or a room with a balcony as the views from the hotel of the pool and beach on this side are amazing! Our room was spacious, clean, modern and the bathroom was huge - we loved the decor and space.

We ate breakfast on the outdoor terrace of the Traymore Restaurant which consisted of a cooked breakfast made to order and a buffet breakfast of bread, pastries, cereals etc. The food was plentiful and of great quality, albeit not as big of a variety as you would get in bigger hotels but more than enough to have a good breakfast and it was all very well presented. You did have the option to eat outside on the small terrace or inside - with the warm February weather we were happy to sit outside.

The whole hotel is very well maintained, clean and the staff are extremely friendly - there was no issue for them to look after our suitcases for the day when checking out so we could explore South Beach and they were happy to offer us a day pass at an additional cost after our cruise to use the hotel facilities and to also look after our suitcases. There were lots of lovely areas around the hotel to relax - seating at the front of the hotel and inside the lobby, the outdoor terrace, the pools and even the beach where towels were already placed on sun loungers for you.

On disembarkation day of our cruise, those flying back to the UK will know that they always have late evening departure times and after the wonderful stay we had at the hotel and seeing the beautiful pools and beach that belonged to the hotel, we wanted to make more use of these facilities - this extra day we had would be the perfect opportunity.

Upon arriving back at the hotel after our cruise, the staff were so happy to welcome us back. Reception were very quick to organise storing our bags and issue us with our day passes which included towels. We relaxed on the rooftop by the hydrotherapy pool which had amazing views of Miami Beach. The pool and rooftop had hardly any people there and was a great way of enjoying the last bit of Floridian sunshine. The hotel were also happy for us to use the changing room facilities in the spa to get ready for our flight home.

The COMO Metropolitan Miami Beach hotel is perfect for those wanting a short pre-cruise stay in Miami - the hotel would do everything they could to make your visit memorable and ensure that you are well looked after.

Stayed: February 2018, travelled as a couple
1  Thank Niniloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThibautCOMO, Director of Sales at COMO Metropolitan Miami Beach, responded to this reviewResponded 4 June 2018

Good morning Niniloo,

thank you for your stay and this extensive review. Our location is indeed ideal as close to everything but not in the middle, offering lot of options within walking distance.

We look forward to welcoming you back soon
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 May 2018

Fantastic hotel & location.
Breakfast is exceptional & you must try the restaurant for evening meal. Superb!
All staff are exceptional & provide a service second to none. Special thanks to Nicole & Rosaline for their help & advice during our stay.
We would certainly recommend this hotel & we look forward to our next visit.

Carrie & John

Room Tip: Request a sea view.
  • Stayed: May 2018, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank johncarriebur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ThibautCOMO, Director of Sales at COMO Metropolitan Miami Beach, responded to this reviewResponded 4 June 2018

Good morning Johncarrierbur,

Thank you for your stay and review. We look forward to welcoming you back soon
Best regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018 via mobile

I’ve used theses guys before and they Never Disappoint !! The bar tender is Ricardo is spot on !! He knows his drink menus by the back of his hand ! He’s always Very Attentive towards guests and customers!! The front staff is always inviting from the moment you pull up to the hotel as well !!

Stayed: May 2018, travelled as a couple
Thank Rob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg K, Manager at COMO Metropolitan Miami Beach, responded to this reviewResponded 29 May 2018

Dear Rob M,

We greatly enjoyed reading your review and thank you for taking the time to share your thoughts following your recent stay with us.

I went ahead and shared your review with Ricardo and the entire team and they could not have been more pleased to read your lovely remarks.

When planning a return to Miami Beach, please do contact me directly so that I may make the appropriate arrangements for your visit and personally look after your stay to ensure it is as memorable as you deserve.

Warm Regards,
Greg

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Reviewed 20 May 2018 via mobile

We came to Miami for a business trip. The hotel staff, Joanne, Nicole, Sam, Alexis, Kashan, Saengsuree, Anais, Lyndon, Fridson. All amazing. Made our hotel stay. Great advice on where to go, what to do. Just a fabulous hotel and an excellent trip which was enhanced by the staff of our hotel

Stayed: May 2018, travelled as a couple
Thank apdwillis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg K, Manager at COMO Metropolitan Miami Beach, responded to this reviewResponded 21 May 2018

Dear apdwillis,

Thank you kindly for taking the time to review your recent experience with us on property.

I went ahead and shared your review with the highlighted individuals so they could get a sense of the impact they are having with our guests thus far and everyone was excited to hear your lovely remarks.

When planning a return to Miami Beach, please do contact me directly so that I may make the appropriate arrangements for your visit and personally look after your stay to ensure it is as memorable as you deserve.

Warm Regards,
Greg Kocsis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 May 2018

Excellent location, you dos not need a car, nice room the spa is very nice, great view. Excellent service at poll and beach. Breakfast is delicious. The staff is always very nice. When I go to Miami I love o stay there. It's not so big, not so crowed.

Room Tip: They have room with accessibility and view to see and canal
  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank MonicaT1932
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Greg K, Manager at COMO Metropolitan Miami Beach, responded to this reviewResponded 19 May 2018

Dear Monica T,

Thank you very much for dedicating your valuable time to review your experience at the COMO Metropolitan, Miami Beach.

We are very happy to read that you were able to experience the unique vibe and setting of our property. Our constant underlying goal has always been to bring a new and distinct approach to the Miami Beach market.

Please do let us know when you are ready to return – we are confident it will be another enjoyable experience. Please do not hesitate to contact me directly if I can be of any assistance on your next visit.

Warm Regards,
Greg Kocsis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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