It's hard not to love a luxury hotel on the water in Miami, FL, and don't get me wrong, this place is stunning. I attended a conference at the Mandarin Oriental, and the staff during check-in was less than accommodating. If anything, they treated me, and some of my fellow attendees, like we were there by mistake. For the extreme price of the hotel rooms, I would've expected kinder service. The pool and beach area were incredibly relaxing, and I spent most of my down-time utilizing them. Bottom line is I mostly enjoyed my stay but will not be returning.