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Traveller rating
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50
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18 - 23 of 765 reviews
Reviewed 4 weeks ago

We have been coming here for years. The last two years have not been good. They can’t seem to keep a manager. The rules are not being enforced. The water gets shut off frequently due to the fact that when a camper breaks a water pipe, the whole campground gets shut off. Trash pick up is inadequate. On the week end the two dumpsters are stacked high, with at least another dumpster full laying on the ground. An invitation for rat infestation. Some of the road ways in the park have been replaced, many more are in need. Each year my rates are raised, while conditions decline.

Date of stay: October 2020
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Review collected in partnership with this hotel
Thank Chappgm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago

Very tight campsites. Not intended for big rigs. Pool area was really nice and maintenance was good. Staff was great, but we'll not be back because it was too difficult to get on site without hitting another camper.

Date of stay: March 2021
    • Value
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Review collected in partnership with this hotel
1  Thank Gina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Encore Thousand Trails, Owner at Miami Everglades Resort, responded to this reviewResponded 4 weeks ago

Dear Gina K,

Thank you for taking the time to write a review on your recent stay at our resort.

We use your feedback as a guide to improve our park and help make each guest’s stay the best we can. It is important to us that every customer has a wonderful experience at our resort. Your comments will be shared with our management team.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago

The park has little or no management. Transient weekend visitors party all night long. Dumpsters overflowing. No control over who comes into park. Personal possessions have been stolen from sites. The Park has gone downhill drastically in the last 5 years. Several regular snowbirds are relocating elsewhere. Something has to be done or it will be nothing but trailer trash. Cost has been increasing every year. Unreasonable price for type and condition of venue.

Date of stay: May 2020
    • Value
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Thank R1184ESelizabethr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Encore Thousand Trails, Owner at Miami Everglades Resort, responded to this reviewResponded 4 weeks ago

Dear R1184ESelizabethr,

Thank you for your comments and your patronage.

We continue to strive to provide a great customer experience for all our guests. We regret our camping resort did not meet your expectations.

Your feedback will be shared with our team so that we can work to improve the experience of future guests. Customer satisfaction, along with providing a safe and enjoyable environment for our guests, is very important to us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2021

I'm supposed to go to the cabin to clear out and relax, they don't let me play music in the pool or in the cabin ... they don't sell anything, they don't let people have fun and for that I pay and it's expensive

Date of stay: March 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank mayulisyasmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2021 via mobile

This is the worst campground ever unless your in your 70s and up. We got told at the rec center we couldn't use it because 2 ladies were sewing and we had kids, we were told at the pool we couldn't use it because we had kids. All the seasonal elderly campers made it very obvious we were not welcomed here. Talked about us quite often very loudly. My kids were at the playground and an elderly man stopped and said they didn't bring their inside voices did they. I said back were outside and there kids at a playground. He told me they want quiet around here. Worst vacation ever!!!

Date of stay: March 2021
Trip type: Travelled with family
Thank U7070PEkimberlyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Encore Thousand Trails, Owner at Miami Everglades Resort, responded to this reviewResponded 29 March 2021

Dear U7070PEkimberlyc,

We appreciate your feedback. It is important that every customer enjoys their stay with us. We apologize your expectations were not met. We hope to do better if you give us another try.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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