Arrived on Saturday. Grill didn't work. TV in living room didn't work. Water level of the pool was so low that the filter nor the heat was working. I was charged $40 for pool heat. I made multiple calls to the property managers. No one answered. I had to leave messages. When we were able to talk to someone the lady said she didn't know anything. She said this was just left in her lap because someone was on vacation. Finally, someone came out on Sunday. She said she didn't know what was wrong with the grill or pool. The grill was never fixed during our stay. The pool people finally came Monday afternoon to add water, chemicals, and clean the pool. The man didn't come until Monday to fix the TV. The back deck is in disrepair: loose boards, nails sticking up, splintering wood, and a hole in the decking. We had to put a tile over the hole so no one would get hurt.
Great location but house needs work! We had many challenges but Clausen Properties was responsive dealing with issues as a result of owner not putting money into the house.
Need work on Pool, AC & Windows. It's a shame as might have considered buying if In better condition.
We had a great time. The house was in a perfect location. Neighbors were friendly. We saw dolphins and manatees in the canal behind the house. Went for walks. Saw tons of different birds. The only down fall was a few nights the frogs kept us up all night.
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