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All reviews club level front desk nice hotel spg member business area altamonte springs starbucks coffee buffet breakfast comfortable beds business trip would stay here again pool and hot tub bottled water nice pool area booked this hotel room was spotless fitness room
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Reviewed 26 June 2018

Easy access to I4 and northern Orlando. Rooms are large but have a dark feeling as everything is brown and lights are not bright. Rooms are very clean and bathrooms are well equipped. Beds are great. Some outside work being done on the building perhaps because of the recent hurricane, just wish they would brighten up the rooms. The lobby and restaurant are looking good, breakfast buffet was well done. Have stayed several times here and recommend it. Large pool area outside.

  • Stayed: May 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank SeatravelerWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh S, Hotel Manager at Sheraton Orlando North, responded to this reviewResponded 27 June 2018

Hello SeatravelerWA,

Thank you for staying with us again, and thank you for taking the time to share your feedback. I am happy that you enjoyed your stay and will ensure that I pass along your positive comments to our Food and Beverage and Housekeeping teams.

As you mentioned, we are currently in the process of an exterior modernization and will begin soon on the renovation of our guestrooms. I believe that you will find the new guestroom design to be much brighter and we are excited at the new product enhancements underway.Thank you again for the great feedback and we hope that you will have an opportunity to experience the new guestrooms very soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2018 via mobile

We thoroughly enjoyed our stay here! The rooms were beautiful and clean. We absolutely loved the pool area! It was amazing! The staff were very professional and courteous. I highly recommend this place.

Stayed: May 2018, travelled with family
Thank Abbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh S, Hotel Manager at Sheraton Orlando North, responded to this reviewResponded 27 June 2018

Thank you Abbie M for the great feedback. We hope to see you again during your next visit to Orlando!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018 via mobile

First visit here for work. Beds and bedding were clean and comfy, slept very well. Convenient to have coffee maker and refrigerator in room. Common areas are clean and open. Guest rooms could use sprucing up but it was clean. Coffee shop sells popular coffee brand but can't use your gift card or pay w the app, which was disappointing. Pub food was good and reasonably priced. People who went above and beyond: Nadge at front desk and at Irish pub, Debbie and Kristy. Know I'll return in the future.

Stayed: June 2018, travelled on business
Thank FreqTrav704
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Josh S, Hotel Manager at Sheraton Orlando North, responded to this reviewResponded 22 June 2018

Thank you for sharing your feedback FreqTrav704, and thank you for the kind words about the staff. We are truly grateful to have such great team members here at the Sheraton Orlando North who truly strive to ensure every guest has a great stay. I will ensure that your feedback is shared with them directly and they are recognized for their great efforts.

We are currently in the process of an exterior painting and modernization, as well as preparing for the renovations of our guestrooms that we hope you will be able to experience during your next visit.

Thank you again for your feedback and we look forward to your future return.

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Reviewed 1 June 2018

I've stayed here twice in the past year. We chose the hotel the first time because they allow big dogs, and it's only a $25 fee. During both visits we found the property to be nicely maintained. The rooms were clean and reasonably well-appointed. The staff is friendly and helpful. Both our visits were during stressful times, once while evacuating from Hurricane Irma and the most recent during a cross country move. Having a nice place to stay reduced some of that stress.

  • Stayed: May 2018, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2018 via mobile

There is no question that charging people to park this far out of the city center of Orlando is both dishonest and a blatant money grab. Frankly, charging for internet is just as awful. BUT, this is a lovely hotel. The rates were very reasonable. The lobby is beautiful, staff friendly, and room immaculate. One would think that the overwhelming number of reviews attacking this place on the parking and internet fees would lead to a policy change. I still hope it does, as this place is really a wonderful find in every way otherwise.

Stayed: May 2018, travelled with family
1  Thank itsGREGSWORLD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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