We booked very late, so we were left with very limited options for accommodation. But we saw this and booked. Although a lot of positive reviews, there were some that were not encouraging, so we arrived with some concern what it would be like. However our experience was nothing but excellent.
Some reviews state this is in a bad area and you have to drive through a rough part of town to get here. Simply not true. We found location perfect, short drive off main highway where many shops and eating places are located. Also next door to Old Kissimmee. You drive through Celebration Suites campus, which is some what dated, but no where near ghetto that other reviews would have you believe. Location perfect for Disney resorts.
On arrival our check in was good. Greeted by friendly staff and didn’t take long to head to our 2 bedroom townhome. The house surpassed my expectations. Good size. Very clean and in good order. Reasonably well kitted out with kitchen equipment. Very happy with the house. Kids loved the hot tub in the sizeable outside area. Beds were very comfy. Very pleased with the house.
Kids used the main pool and really liked it, especially the slides. There is a small shop that we wished we had used. When we needed assistance on a couple of occasions for minor things, the response from the on site support was very fast.
All in all we were very happy to have stayed here, and can only speak from our experience, but we had an excellent time and would happily return.
Arrived after being swapped from sister resort, due to an issue with the villa there. We’d been moved without being informed prior to our arrival, so we had a long unnecessary drive before being transferred to regal oaks. This could have been avoided by a call or mail. Anyway....
The complex is clean, secure and well maintained.
We had a 3 bed condo with a hot tub. Very spacious and clean and great for a family relaxing after a day at the parks.
The location is great near the old town of Kissimmee and there’s plenty of eating places nearby, IHOP recommended for breakfast!
However, the 3 out of 5 is because we had none stop maintenance issues from the beginning ranging from the washing machine (not working for days), no lighting in certain areas, doors not locking and the hot tub not cleaned or operating correctly. All faults reported and the maintenance team were fantastic and fixed the problems as quick as possible.
However they should/could have a pre arrival inspection of each property to check everything is working. You don’t need issues when you’re out enjoying a holiday and you’ve paid good money.
Reception staff great on arrival but a tad unsure when asking for updates if he issues we had with maintenance.
Pool area with slides good but the staff around the pool are a tad ‘overly relaxed’ in their duties on the slides specifically, as we noted a few incidents with this when we were there.
P.s. take an extra tea towel with you as you only get one!!
We stayed in a three bedroom for a dance event at ESPN wide world of sport. It was a convenient location, less than ten minutes to facility. The condo was spacious and had a nice sized lanai with a hot tub. You have to go through a little ghetto(ish) area to get to resort but it's gated and seems safe. I would definitely book again.