The beds were uncomfortable and very noisy. We did not know we were supposed to bring towels.
I rented this townhouse for my Mom's 60th birthday. This was a surprise as I was having some of my family come down from out of town and they were going to be staying in the townhouse (10 people). The property is very pretty and nice however I was shocked when I called to give Eric and updated list of who was going to be staying in the townhouse and he told me I could not have any visitors, besides who was on the list to come on the property. My brothers and sisters could not come see my Mom nor family unless we went some where else even though we paid our money. Eric had a really bad attitude the entire time on the phone and even use the phrase "You People" (I am African American). If I hadn't paid for this townhouse and could afford to stay somewhere else I would have.
There was nothing in the entire lease that I signed that stated you can not have guests. Out of all the properties that my friends and I have rented, I have never heard of something like this.
|Check-in / front desk||Service|
Please note that the 'heated' pool was not heated, we were told that the new heater was ordered, this was one of the reasons we came to this site. The Car wash area was also broken, and we were told it would be fixed 'next week'. The pool table was missing a few balls. Fed express delivered a letter by slipping it under the door, it wasn't for us, I brought it to the admin building upon my return, they told me they would call fed express to come to pick it up - not even trying to locate the owner of the 'rush' package. Too many warnings of additional fees up on the walls, Even with all this the villa had lots of room and bathrooms for my family and I would rent again, if I knew the pool was indeed heated.