We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (4 147)
Filter reviews
4 147 results
Traveller rating
1 573
1 124
665
461
324
Traveller type
Time of year
LanguageAll languages
More languages
1 573
1 124
665
461
324
Show reviews that mention
All reviews casa marina natural beach private beach sister resort duval street ocean view beach staff southernmost point louie's backyard jet ski palm trees laid back few blocks concierge popsicles pier doorman
Filter
Updating list...
122 - 127 of 4 147 reviews
Reviewed 25 June 2018

Centrally located, nice beach, friendly staff. Only the additional costs (e.g. parking fees) which come on top to the already higher priced room charges are pretty hefty. The standard room was very spacious and comfortable.

Stayed: November 2017
Thank D0nJuAn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PropertyAssociate, General Manager at The Reach Key West, A Waldorf Astoria Resort, responded to this reviewResponded 26 June 2018

Dear D0nJuAn,

Thank you for your review. It is comforting to hear that you enjoyed our secluded beach and the exceptional service provided by our team. We appreciate your kind words, and we invite you to visit your friends in Key West again in the near future.

Sincerely,

Jamaal Simington
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018

A clean, relaxing hotel with premium bathroom amenities.
the staff was helpful with offering directions as well as recommendations to interesting venues.
Check out was easy and the weather hot but beautiful

Stayed: July 2017
Thank jennifer r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PropertyAssociate, General Manager at The Reach Key West, A Waldorf Astoria Resort, responded to this reviewResponded 26 June 2018

Dear jennifer r,

We appreciate you taking a moment to share the details of your stay. Whether we are able to offer directions or recommend top attractions in the area, our team is dedicated to providing you with a seamless escape. It was a pleasure having you, and we await your return.

Sincerely,

Jamaal Simington
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018

Great resort and very clean. Not a ton of space at the pool but you can either lay out poolside or have the beach attendant set up beach chairs for you. Don't expect much of a beach in Key West. This resort location is good but its not super close to the portside. Its a decent walk to any bars/restaurants but worth it.

Room Tip: Ask for a ocean view room! Its worth waking up to!
  • Stayed: August 2017, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank ThatIslandGirl-FL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PropertyAssociate, General Manager at The Reach Key West, A Waldorf Astoria Resort, responded to this reviewResponded 26 June 2018

Dear ThatIslandGirl-FL,

It was a pleasure reading your review. If you are hoping to soak up the sun during your time in paradise, our alluring pool and exclusive beach allow you to do so from two of the most tranquil spots in Key West. We look forward to your next visit to The Reach.

Sincerely,

Jamaal Simington
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018

If you're going to Key West, consider The Reach as a great place to stay. The Staff is wonderful, polite, and will make sure that you have everything you need to enjoy your stay. Thanks to EJ at the front desk for helping us with everything!

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Waldorf Astoria
1  Thank Kyle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PropertyAssociate, General Manager at The Reach Key West, A Waldorf Astoria Resort, responded to this reviewResponded 26 June 2018

Dear Kyle H,

Thank you for your comments. While our unrivaled location is a wonderful reason to stay at The Reach, it is our dedicated team that truly allows for a memorable visit. We hope that your schedule will allow you to join us again soon.

Sincerely,

Jamaal Simington
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2018 via mobile

The Reach is a nice hotel, but nothing special. Location is good on its own small beach, which was covered in seaweed during our stay the picture is after they clean up. The hotel is away from the busy side of Key West but with plenty of restaurants nearby. There is a free shuttle bus 'Duval loop' that runs near the hotel to Mallory Square.
I still don't understand the policy of compulsory resort fees ($35 a night) should be included in the price !!. It's also $35 a night to park your car, valet only. Although the hotel had a large mainly empty car park. Our balcony looked out on several 'empty' spaces. The staff weren't particularly friendly, and guarateed check in isn't until 4pm.

Stayed: June 2018, travelled with family
1  Thank SAW68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PropertyAssociate, General Manager at The Reach Key West, A Waldorf Astoria Resort, responded to this reviewResponded 26 June 2018

Dear SAW68,

Thank you for sharing your review with us. It is comforting that you enjoyed our private beach and advantageous location. However, we regret that the service you received did not meet our usual standards. It is our goal to provide each guest with an unforgettable stay in Key West, and we apologize for any inconvenience that you may have experienced during your time here. While it was a pleasure having you, we hope to have the chance to restore your trust in our property someday.

Sincerely,

Jamaal Simington
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews