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Reviewed 9 April 2021

I guess if you're a large loud family you'll love this place. If you're a couple looking for a relaxing night or on a business trip STAY VERY FAR AWAY. This was the loudest place I've ever stayed in my life!! We were given a room near the pool door upon checking in and were told there are no other rooms available even though I had booked at least a month in advance, needless to say it was horrible. I will however say it seemed the entire hotel was filled with large families all having a fabulously LOUD vacation.

Date of stay: April 2021
  • Trip type: Travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank virginislandslaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Concierge, Owner at Holiday Inn Resort Fort Walton Beach, responded to this reviewResponded 9 April 2021

Hi, virginislandslaw. We truly apologize for the noise created by all the loud families having fun here with us! Sorry, there is no other way to put it. During spring break it gets pretty noisy and we would suggest visiting us in the Fall when everyone is back in school. We really hope to have you back for a nice relaxing stay! ~Jessie

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Reviewed 9 April 2021

The hotel was clean! The staff was friendly, the breakfast was amazing! And overall a great stay and location that is close to the beach and everything else. Definitely coming back! I love how well kept the hotel is.

Date of stay: April 2021
Trip type: Travelled with family
Thank jamiewT4634XU
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Concierge, Owner at Holiday Inn Resort Fort Walton Beach, responded to this reviewResponded 9 April 2021

Thank you for this awesome review of your recent getaway here at the Holiday Inn Resort, Jamie! We are so pleased that you had a positive experience here and look forward to welcoming you back again! ~Jessie

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Reviewed 4 April 2021 via mobile

We checked in on a Tuesday and out on Saturday. We had a king bed with a balcony facing the gulf. Beautiful! I now understand why they call it the Emerald Coast. The staff was friendly and the breakfast was delicious. Our server, Mary, took great care of us all 3 days. Thanks, Mary!!
The pool was clean with a relaxing lazy river. The boardwalk to the beach needed a little repair of the handrails but not a big deal. Our bathroom sink was not draining but when maintenance was called they got it fixed quickly.

Date of stay: April 2021
Trip type: Travelled as a couple
Thank lalisalu12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Online Concierge, Owner at Holiday Inn Resort Fort Walton Beach, responded to this reviewResponded 5 April 2021

We are so glad you enjoyed your room with a view, Lisa! The colors of the water are so beautiful. We're so pleased that Mary was so helpful with your breakfast during your stay, we will pass this along to her, and we hope to welcome you back soon! ~Jessie

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Reviewed 3 April 2021 via mobile

We arrived a little early only to be graciously accommodated for our entire family.
The front desk staff were very pleasant and professional. The hotel staff was always present and happy to see us.

Although the weather wasn’t as we had hoped, the pool was open both inside and out.

The hotel seems to have been updated in almost all areas.

We had the pleasure of meeting the general manager who greeted us several times during our stay.

I would highly recommend this hotel for location, staff and cleanliness.

Date of stay: March 2021
Trip type: Travelled with family
Thank 952jenv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funandmemorable, Public Relations Manager at Holiday Inn Resort Fort Walton Beach, responded to this reviewResponded 4 April 2021

Thank you so much for the wonderful 5-Star review regarding your recent stay at Holiday Inn Resort Fort Walton Beach, 952jenv. We are thrilled to hear you enjoyed your time with us. We appreciate your kind words and we will be sure to share them with the entire team. We look forward to welcoming you back soon! ~Nalani

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Reviewed 2 April 2021 via mobile

The WORST room I have ever stayed in at a Holiday Inn more less a "RESORT". Despite having called the week before to ensure accommodations and viewing on IGH App King Suite, at check in my wife and I were moved to a double queen room right by the (noisy) elevator. There was no apology or explanation for room being changed just the excuse that the hotel was full despite us seeing people continue to check in and out. No acknowledgement of having subpar small room to celebrate our anniversary and her birthday. My wife CRIED when she saw the room! The day shift front desk staff did apologize and provide a breakfast voucher, but the restaurant staff didn't have on mask, were overwhelmed, understaffed, long wait for seating because outside not open because understaffed. Room service unavailable in evenings and food undercooked and thrown away

Date of stay: March 2021
Trip type: Travelled as a couple
Thank AminaSAli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
funandmemorable, Public Relations Manager at Holiday Inn Resort Fort Walton Beach, responded to this reviewResponded 4 April 2021

Thank you for leaving us with your thoughts regarding your recent stay at Holiday Inn Resort Fort Walton Beach, AmimaSAli. We sincerely apologize that we did not meet your expectations and for any inconvenience this may have caused. Your feedback is extremely important to us and we will be sure to share your concerns with our management team. It is our hope that you will give us the opportunity to welcome you back soon. ~Nalani

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