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All reviews fire pit lazy river indoor pool front desk diamond member beautiful hotel the holiday inn breakfast was delicious corn hole great stay fort walton hot tub location was perfect gulf view bunk beds pool side spring break
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Reviewed 22 July 2021 via mobile

Our stay was fantastic! Can’t go wrong with Holiday Inn and this one was no exception. From breakfast to dinner, Crystal was the perfect server. And Steven was a perfect host/engineer with a hello and smile every time we saw him. He took care of us like family. Kids had a blast at the dive-in movie!

Thanks for making our first Florida beach trip perfect! See y’all next year!

Date of stay: July 2021
Trip type: Travelled with family
Thank smhgarcia
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Online Concierge, Owner at Hilton Garden Inn Fort Walton Beach, responded to this reviewResponded 22 July 2021

Hi, Sonia! We are so happy that you and your family all had a wonderful time here at Hilton Garden Inn! Thank you for recognizing the efforts of our staff it truly is our team that makes our property so special. I am glad that everyone took great care of you, and that your kids had a blast. We will certainly recognize the individuals that you mentioned. Thank you for taking the time to provide the feedback. ~Jessie

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Reviewed 20 July 2021

This place was GREAT! The beach was beautiful! The customer service was awesome and the facility was extremely clean! I would highly recommend this hotel! I will be looking for future dates to plan my next vacation here.

Date of stay: July 2021
    • Value
    • Location
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Review collected in partnership with Hilton Garden Inn
Thank alexanderveguilla
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Online Concierge, Owner at Hilton Garden Inn Fort Walton Beach, responded to this reviewResponded 21 July 2021

Thank you so much for taking the time to review your recent stay with us here at Hilton Garden Inn, Alexander! We are so happy you had a great time and you enjoyed our beautiful beach! We are glad you enjoyed our very clean facility and awesome customer service and look forward to seeing you back in our slice of paradise very soon! Until next time, ~Jessie.

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Reviewed 20 July 2021

Having traveled and been a diamond member, I would suggest looking at other beach front hotels to stay at outside the Hilton chain, should one desire hospitality over amenities.

I was sadly disappointed by front desk staff as a whole and nearly the entire kitchen staff.

Date of stay: July 2021
    • Value
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Review collected in partnership with Hilton Garden Inn
2  Thank RSZierk1
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Online Concierge, Owner at Hilton Garden Inn Fort Walton Beach, responded to this reviewResponded 21 July 2021

Thank you for taking the time to share your experience about your recent stay at Hilton Garden Inn, RSZierk1. We are sorry that you did not enjoy your stay with us. We can assure you that this is not a typical guest experience at our hotel. As a Hilton Diamond member, you are among our most valued guests. We strive to provide gracious, engaging, and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future. ~Jessie

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Reviewed 16 July 2021

My daughter, niece & I just returned from the beautiful Hilton Garden Inn in Ft Walton . The beach is so beautiful & clean, We loved the lazy river pool & my niece had a blast. I want to mention a few of the impressive staff personnel. Dwayne has a million dollar smile & it was so nice talking to him about his beautiful country Jamaica. I mentioned to him we have been to his beautiful country ten times & the people are awesome. Isaiah was another hard working staff member & was so friendly. Miss 'Robin' & 'Que' made us a delicious omelette & were so gracious. I also want to thank the GM Rhiannon for accommodating us when we had to move to a different room. She was outstanding. Thank you for a memorable vacation & we plan to return soon. Megan, Michelle & Micah

Date of stay: July 2021
Thank meggie0509
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
funandmemorable, Guest Relations Manager at Hilton Garden Inn Fort Walton Beach, responded to this reviewResponded 17 July 2021

Thank you so much for the great review regarding your recent stay at Hilton Garden Inn Fort Walton Beach, meggie0509. We are thrilled to hear that you, your daughter and niece enjoyed your time with our awesome staff. We appreciate your kind words and will be sure to share them with the entire team. We look forward to welcoming you and your family back soon! ~Nalani

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Reviewed 15 July 2021

My family and I just returned from a short vacation getaway at the Hilton Garden Inn at Fort Walton Beach, FL. This was a much needed, relaxing vacation. The hotel is very clean, nicely decorated, and the staff was great! The only thing that was not up to par was the hotel WiFi- it constantly dropped - so if you need to connect at all to check on work items, you have to pack your patience.

If you are truly able to get away from it all, this is a fantastic option. The pool area was very clean, the restaurant in the hotel offers options for all as well as a daily buffet breakfast, and there is easy access to the beach which is also very clean. This hotel is really close to the pier and within walking distance of the aquarium and Boardwalk restaurants so the location is perfect. We hope to visit again.

Room tip: Jr Suite with Gulf/Pool room provides a great view of the Gulf as well as a nice private balcony.
Date of stay: July 2021
    • Rooms
    • Cleanliness
    • Service
Thank 589kristig
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Online Concierge, Owner at Hilton Garden Inn Fort Walton Beach, responded to this reviewResponded 16 July 2021

Hi, Kristi! Thank you so much for taking the time to review your short vacation here at Hilton Garden Inn! We are so glad you and your family had a wonderful stay with us and you enjoyed our friendly staff and great location next to the beaches. We apologize for the poor Wifi. We hope to welcome you all back very soon! ~Jessie

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