This is a very low budget hotel needs upgrading very bad! The luggage cart was falling apart & there was a lot of noise when, you flush the toilet that lasted quite awhile. The onsite restaurant was ok.More
- Free Wifi
This is a very low budget hotel needs upgrading very bad! The luggage cart was falling apart & there was a lot of noise when, you flush the toilet that lasted quite awhile. The onsite restaurant was ok.MoreShow less
We thank you for your feedback about your stay with us, as it is great to know that you liked our onsite restaurant. At the same time, we are very disappointed that you did not enjoy your visit. We are sorry that you found your toilet noisy and that the luggage cart you used was not in good condition. We will use your constructive comments to help us improve. It would be terrific if you would give us another chance to provide you with the stay you anticipated.
Free shuttle from airport. Free shuttle to cruise ship. Restaurant attached to motel. Plenty of free parking. Good beds, clean. Very accommodating front desk staff. Free, fast Wi-Fi. Low rates. (compared to big name places). Only complaints are minor - weak room lighting, not much clothes hanging space or visitor seating.
Thank you so much for taking a few minutes to provide your positive feedback. We are thrilled to see that we could make it easy and convenient for you to enjoy your recent cruise. It is great to see that you appreciated our complimentary shuttle, parking availability, comfortable beds, friendly staff and free WiFi. We are also happy to hear that this all added up to a great value for you. We will be sure to share your praises as well with the staff at The Reef. Thank you again for your positive feedback, and we hope that you enjoyed your cruise!
Room was clean. Check in staff was friendly. The restaurant attached serves good food and drinks at reasonable prices. Bonus was the smoking section was outside. The complimentary shuttle service worked very well both from the airport and to the cruise post.
It's wonderful to receive your positive review of Red Carpet Inn Fort Lauderdale. We're happy our complimentary shuttle was so convenient and we hope you had fun on your cruise! It was a pleasure to provide you with friendly service and clean accommodations. We're also glad you preferred our smoke free-environment with outdoor smoking areas. Many thanks for your kind praise and we'd love to host you again.
I asked to be contacted by the hotel directly to discuss my issues which they haven’t done, probably due to getting numerous complaints. The girls at reception seemed nice, the ladies in the bar and restaurant not so much. I can forgive dust or dirt here and there or an old room but for our daughter to find a big enough sized pill/tablet in our sheets frightened me. She was 23months and thankfully very intelligent for her age because she handed me the tablet and said yucky. If the sheets had been changed on the bed there’s no chance this big tablet would be there or go unnoticed. What if the child had swallowed it? God only knows what it was or if the child would have had an allergy and no one could explain what happened. Also we went down to reception at 8pm to book an airport bus for the morning and we were told no booking required, it runs from 6a.m, just to arrive 10mins beforehand. Thankfully we double checked over 25mins beforehand to which we were told we hadn’t booked and there was no bus running at that time(6.40a.m). It cost almost $300 because they take advantage of cruise passengers so it wasn’t any great deal but no amount of saving was worth the risk our daughter was exposed to.
Thank you for voicing your concerns about your stay at our property. We are so sorry about the tablet your daughter was exposed to and apologize if our teams' response was not reassuring nor helpful. We also apologize for any confusion when booking the shuttle. Both topics will be discussed with housekeeping and the front desk to ensure this does not happen again. We aim to provide a clean, safe environment for our guests and rest assured, your feedback will help us to achieve that.
Staff was just about unresponsive however the crew who services your room and refills anything you need in the room have been incredible. Was an ok location. Great access to many major highway. Personally Wouldn't book here again.
We appreciate you taking the time to reach out regarding your recent experience. It is our goal to make sure that each guest enjoys a clean and comfortable stay with us. We're so glad that our housekeeping staff was always on hand to make sure you had everything you needed. It saddens us to hear that you did not have a positive experience with the front desk staff. Thank you for making us aware of this issue. Given the opportunity, we would like to provide you with the stay you expected.
This is a totally fine hotel--not quite as updated as some but was totally acceptable. We didn't utilize the pool or their other facilities but rooms were nice. Bed spread could use a bit of updating but room was very comfortable.
Thank you for choosing to stay at the Red Carpet Inn Fort Lauderdale! Our friendly staff strives to provide each guest with clean and comfortable accommodations. We thank you for your feedback regarding the decor and potential updates, and we will use your constructive feedback to continually improve upon our guest services. It is our hope that you will consider staying with us again.