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“Wondderful place for a vaction home”
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Review of Tuscan Treasure

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Average
3 reviews
Converted Game Room
Breakfast area
Full Size Washer and Dryer
Dining for 6
King Master Suite
Master Bathroom w Garden Tub
Private Spa
Community Volley Ball
Community Tennis
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Overview
Villa -
5 Bedrooms, 4 Bathrooms, Sleeps 12
Davenport, Florida

Reviews from our community

Average - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
rupesh d
1 review
“Wondderful place for a vaction home”
Reviewed 7 June 2018 for a stay in May 2018

This was a wonderful place to stay with friends.We had a lot of fun here nad would highly recommend it to others.
Only 2 drew backs: We were given incorrect gate code in the mail but thatbwas sorted out with just one call and the swimming pool was a little bit dirty when we arrived.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tanyalang...
Baltimore, Maryland
Level 1 Contributor
3 reviews
“Horrible!!”
Reviewed 5 July 2016 for a stay in June 2016

Lets begin with check-in. The gate code given to us on our paperwork was incorrect. We arrived at the villa after the check-in time, only to find the housekeeper still cleaning. The beds were not made, the floors not vacuumed or moped, laundry still being washed, trash still in the trash cans, dishes piled in the sink, the refrigerator still not cleaned. I called the customer service number and they sent out quality control. The only thing she offered was additional housekeepers and asked us to complete a customer complaint form. Well we noticed that the pool had not been filtered or cleaned (kids could not swim). After the additional housekeepers finally made it (after being stuck in traffic), they were vacuuming and moping around us ( how unprofessional). I asked the quality control person if the property isn't done being cleaned, how can the property be assesed for damages? Well after the property was done being cleaned behold, they left the outside garbage can completely filled up to the top! We had to store our trash in the game room until trash day (5days later)!!
I was unable to complete the customer complaint form, it would not allow it to be sent without a signature (using cellphone and tablet). I gave a gentlemen my full report after he called me the evening of check-in. He assured me that the report would be forwarded to the property manager. I spoke with the property manager (who was evasive and didn't want to take my call). The property manager stated she didn't receive a report and I needed to fill out a customer complaint form.

GREAT WAY TO ENJOY VACATION

The WIFI STILL DID NOT WORK

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location to attractions
Liked least: The cleanliness
Travelling group: Large Group
Would you recommend this hotel to a friend?   No.
  • Was the property as advertised?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Emilymcdo...
South Carolina
1 review
“very nice”
Reviewed 2 August 2015 for a stay in July 2015

My family and I stayed at this vacation home last week and we really enjoyed it. There was enough room for everyone and the kids loved the pool and game room. Our only problem was there was no wifi. I called guest customer service several times and they assured it wud be fix but it wasn't. overall the trip was fun and so was the parks and shopping in the area. Jus make sure they fix that wifi cause its part of ur package.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: my bathroom
Liked least: wifi didnt work
Travelling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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