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Reviews (10 866)
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5 024
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Reviewed 2 April 2018

We had a RCI points exchange holiday and everything went just perfect! Location was great, close by to Disney and Orlando outlets for shopping. Good choice of restaurants and loads of activities in few minutes drive range. We bought timeshare from Holiday Club Finland and must say that there's no better way to do luxury vacations than RCI and locations like Summer Bay Orlando. And extra thanks to the staff for answering our questions and giving us good advice for different activities and restaurants. Thank you!

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Reissaajat6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerenaHer, Front Office Manager at Summer Bay Orlando By Exploria Resorts, responded to this reviewResponded 3 April 2018

Dear Reissaajat6,

Thank you for taking the time to write a review of our resort. We are elated you had a great vacation enjoying the amenities ad location. We appreciate your kind words regarding our team members as that is service we take great pride in. We sure look forward to welcoming you back in the future!

Kind Regards,

Serena Hernandez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 April 2018

This place is fun for kids. All of the activities are extra, but priced well. Beds were terrible and pillows of poor quality. It's a great time for kids with all of the water activities, zip lining, so much to do.

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank pcwrlocke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerenaHer, Front Office Manager at Summer Bay Orlando By Exploria Resorts, responded to this reviewResponded 3 April 2018

Dear pcwrlocke,

Thank you for taking the time to write a review of our resort. We are elated the kids had a great time enjoying the amenities! We always encourage our guests to contact the front desk with any challenges they find as soon as they arise, so that we can make things right immediately. It would have been our pleasure to provide you with options. We appreciate your feedback as we are always seeking the opportunity to make enhancements. We sure look forward to welcoming you back in the future!

Kind Regards,

Serena Hernandez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

WE have been owners for 20 years and were put in the 200 building and were not very happy. The beds were only queen size in the master bedroom, and the bathroom shower was a sauna tub with a shower head also. Very difficult to get in and out for 70 year old couple. We had a lock out 2 bedroom and 1 bedroom and even the 2 bedroom only had a queen size bed in the master.

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank Nola0925
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerenaHer, Front Office Manager at Summer Bay Orlando By Exploria Resorts, responded to this reviewResponded 3 April 2018

Dear Nola0925,

Thank you for your review of our resort. Our owners are so important to us, and we want you to know you're heard and appreciated. While it is true that our units in the 200's have queen size beds they have been renovated recently. We always encourage our guests to contact the front desk with any challenges as soon as they arise so that we can make things right immediately. It would have been our pleasure to provide you with options. We appreciate your feedback as we are always seeking the opportunity to make enhancements. We sure look forward to welcoming you back in the future!

Kind Regards,

Serena Hernandez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

We had a most enjoyable time together at Summer Bay. So much to do and the pools are amazing! We were comfortable all together in our room, 4 adults, 2 kids and a baby. Starbucks, ice cream shop and so much more. Can't wait to return!

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank bfolynick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerenaHer, Front Office Manager at Summer Bay Orlando By Exploria Resorts, responded to this reviewResponded 3 April 2018

Dear bfolynick,

Thank you for your review of our resort. We are elated you had an enjoyable family vacation enjoying the amenities. We sure look forward to welcoming you back in the future!

Kind Regards,

Serena Hernandez

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018

Had a great stay and hope to stay again soon, my kids enjoyed fishing and the jet skies and the heated pools were great. We loved the building and unit we were in. The staff was all very nice and friendly in passing.

  • Stayed: March 2018, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tgreene33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SerenaHer, Front Office Manager at Summer Bay Orlando By Exploria Resorts, responded to this reviewResponded 3 April 2018

Dear tgreene33,

Thank you for your review of our resort. We are elated you and your family had a great stay enjoying the amenities and accommodations as that is what a vacation is all about. We appreciate your kind words regarding our team members as that is service we take great pride in. We sure look forward to welcoming you back in the future!

Kind Regards,

Serena Hernandez

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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