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Reviewed 25 May 2017

The hotel is situated at the beach, it was out of season, the area was dead. The hotel was splendid, big room, separate bedroom, good bed and pillows. Wifi was a disaster, uo and down 0.8 MB. Room was clean but not cosy, light was very impersonal and cold, like in prison. Breakfast was good, with fresh fruit. Staff was excellent, however they can't speak english.

Date of stay: May 2017
  • Trip type: Travelled on business
    • Value
    • Rooms
    • Service
Thank Harry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robson B, Gerente geral at Slaviero Essential Ingleses Convention, responded to this reviewResponded 29 May 2017

Dear Guest,

Dear Guest,

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

Sincerely,

Slaviero Essential Florianópolis

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 February 2017

I stayed for a week during a conference at the end of August 2016. The room was clean and comfortable it also had ocean view. There's a mini-kitchen (nothing fancy) and there's also a small supermarket nearby. Breakfast buffet is excellent.

The conference organisers helped me with a taxi when I arrived to Florianopolis in order to pay a fair price (~ 90 BRL / taxi). The evening before leaving (we were a group of 4 people), we asked if they could call as a taxi. The guy that was at the reception desk said he well call a taxi in the morning. In the morning at the reception it was a woman. She refused to call a taxi and said we can go with (I don't remember the company name, but is a renting car service next door) by paying 70 BRL / person, in total 280 BRL, which is at least 3 times more. After explaining that a regular taxi would be much cheaper, she said no taxi will take 4 people (which is not true!) and she "negotiated" to pay 180 BRL, as we would have two taxies. This is not OK. It's a 4 star hotel, not a market.

Room tip: best views; try to arrange your own airport transfer
Date of stay: August 2016
  • Trip type: Travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank log-laura-ro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robson B, Gerente geral at Slaviero Essential Ingleses Convention, responded to this reviewResponded 20 February 2017

Dear Sir,

We are very grateful for your feedback. Thank you so much for your kind words.
On the other hand, we sincerely very sorry for the front desk taxi problem. We will take action to never happen again.
Be always welcome.

Sincerely yours

Slaviero Essential Acquamar

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 September 2016

I was there during winter time, but at the end of winter (end of August), so the weather was getting better, but is was not crowded. The rooms are clean and big enough, however at that time there was a still not renovated house next to the hotel, where a nice cock was always cock-crowing in the morning. Note that this was only hearable from the most right part of the hotel. Most of the americans said about this hotel's gym that it is really small, and not fully equipped. But trust me, it's quite enough, and if americans would pay attentions to workout, they won't be so big :), besides, I don't want to hurt anybody, but this hotel is really good and well equipped.
And what is the most important thing is that there is a guy at the breakfast, called Louis (I want to emphasize this since I promised him:)), is the best english speaking person in Florianopolis (I tried the taxi company at the airport, they understood what I told them, but the driver did not speak english...then at the hotel reception, people behind the desk speak english, but this Louis has also a great american accent :). Beside his speaking skills, he is really nice, and always says hi and asks about whether you liked the food.
Some more info: this hotel is mostly accessible, they got ramps and things like that, but the rooms, or the room we've got as accessible was not that accessible, but we could manage it (it means that having a shower required some skills and a chair to be put inside, but other things like toilet and size of the room fits for ''wheelchair-traffic'' - you can even go outside to the balcony via wheelchair.
For more details, see the pics.

Room tip: left part of the hotel, when you stay in front of the main entrance. If your budget affords, ask for ocean view rooms
Date of stay: August 2016
  • Trip type: Travelled with friends
    • Location
    • Cleanliness
    • Service
Thank cs_lev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robson B, Gerente geral at Slaviero Essential Ingleses Convention, responded to this reviewResponded 27 September 2016

Dear Sir,

First of all, thank you so much. Our staff will be very happy specially Louis.
It will be a great pleasure to see you again. From everybody thank you so much.

Regards,

Slaviero Essential Acquamar
Robson

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Reviewed 28 August 2016 via mobile

We stayed for most of a week during a conference. Our room was comfortable but nothing fancy. There's a mini-kitchen (microwave, sink, small fridge, a few plates/cups) and there's a small supermarket across the street. Breakfast buffet is extensive. Staff was very helpful but most had limited English, except for Luiz, the head waiter, whose English is fine (and he's very outgoing). The hotel is right on the beach, and about a 15 minute walk to a cluster of shops and restaurants, although Canto do Mar is practically next door and quite good. Note that there is no laundry service, and no laundry nearby.

Date of stay: August 2016
Trip type: Travelled on business
1  Thank Jeff940
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robson B, Gerente geral at Slaviero Essential Ingleses Convention, responded to this reviewResponded 27 September 2016

Dear Sir,

Thank you so much for your comments. We are very glad and we hope to see you in your next trip to our city.

Regards,

Slaviero Essential Acquamar,
Robson P. Bini

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Reviewed 26 August 2016

This hotel is really nice - esp. considering it was rather inexpensive. Very clean; right on the beach; reasonable gym - with amazing beach view; nice, large rooms, with separate kitchen/living room area and separate bedroom - really not much faults. Ok, so do ask in advance to get beach-view room; and I recommend bringing your own soap and shampoo, what they give is quite poor... and breakfast is not _that_ great (and no variability at all - this is my 5th day today...). But overall, great place. They have a small travel agency which does shuttles from/to airport and rents bikes.

Room tip: ask for beach-view room!
Date of stay: August 2016
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Assoc-Professor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robson B, Gerente geral at Slaviero Essential Ingleses Convention, responded to this reviewResponded 27 August 2016

Dear Guest

We really appreciate and thank you for your comments . About breakfast, we will make some changes introducing different meals .

Thank you so much.

Best regards,

Slaviero Essential Acquamar
Robson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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