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“Still standing tall after 5 years of existence!”

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The Boardwalk Hotel
Ranked #2 of 13 Hotels in Summerstrand
Certificate of Excellence
Reviewed 29 October 2017

This hotel opened it's doors for visitors in 2012. I have been regular visitor for the entire year. This is a hotel of high standards and service. The years after 2013 until now I traveled around South Africa and visited many 5 stars hotels. Today I am back just to find out whether the standards were kept high as they used to be. No surprise there- they are as good as they were before. Well done-staff and management of the hotel. One thing you can improve thought: food selection at the breakfast ( not as good as it is used to be) and service of the restaurant staff. Otherwise all is well.Congratulations. Well done.

Room Tip: All rooms,to the best of my knowledge are sea facing. Choosing room with a balcony and on the upper...
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  • Stayed: October 2017, travelled as a couple
    • Service
Thank Dave K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this reviewResponded 30 October 2017

Dear Dave K,

We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer.

Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon.

Kindest Regards,
David T Sekwati
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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8 - 12 of 509 reviews

Reviewed 23 October 2017 via mobile

Really a stunning hotel in a stunning location. Professional friendly staff, lovely interior, spacious rooms, good breakfast. We also upgraded to a sea view room at a minimal daily fee which was well worth it!

Stayed: October 2017, travelled as a couple
Thank Tony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this reviewResponded 24 October 2017

Dear Tony G,

We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer.

Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon.

Kindest Regards,
David T Sekwati
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2017

This large, bright, modern hotel immaculately decorated in a Colonial style with large open common areas and perfectly located on a waterfront site. The staff were very friendly and helpful although the restaurant staff could be more attentive. The hotel adjoins a Casino and Shopping complex, both close enough to be easily accessed but separate enough not to intrude. The room was spacious, beautifully styled, with separate dining and lounge areas and well designed bedroom/bathroom. The bathroom was modern and everything worked well. The food in the restaurant could be improved and a warning, do not order any curry dish unless you can eat something severely hot. Breakfast was just ok. On the other hand, lunch in the Bar was very delicious, this was the pick of the eating. Also there are several restaurants in the shopping complex adjacent, so food should be well catered for.

  • Stayed: September 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank jbelbin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this reviewResponded 18 October 2017

Dear jbelbin,

We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. We do hope to welcome you back soon and that you will find improved services.

Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon.

Kindest Regards,
David T Sekwati
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2017

Stayed at the Boardwalk Hotel while attending a conference there. The first thing that struck me was the friendly and courteous staff. Many a hotel could learn from them.
The facilities were great and the room was immaculate, beautiful sea view.
I recommend this hotel to any visitor to Port Elizabeth.
If you're interested in Park Running, the start is just outside the hotel on the beachfront.

Room Tip: Ask for a sea facing room, the sunrises are awesome.
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  • Stayed: October 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank CLTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tiisetso_sekwati, Guest Relations Manager at The Boardwalk Hotel, responded to this reviewResponded 17 October 2017

Dear CLTP,

We are absolutely thrilled about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer.

Thank you for choosing the Boardwalk Hotel, Convention Centre & Spa, we hope to welcome you back soon.

Kindest Regards,
David T Sekwati
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2017 via mobile

Fabulous location and outlook. Rooms were beautifully appointed. However for a 5 star hotel I was surprised that there were no robes in the room. When travelling internationally and trying to pack lightly, (ie no comfy clothes) robes are most convenient for lounging around in your room. The bathrooms had no face washers which was also a surprising omission. Dinner in the restaurant was very nice and the staff, especially the head waiter who had a great sense of humor, were most attentive.

Stayed: October 2017, travelled as a couple
Thank OzTrippa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Boardwalk Hotel

Address: Corner Lodge & Beach Road | Port Elizabeth, Summerstrand, Port Elizabeth 6001, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth > Summerstrand
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 13 Hotels in Summerstrand
Price Range: R2 162 - R3 924 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Boardwalk Hotel 5*
Number of rooms: 140
Official Description (provided by the hotel):
The Boardwalk Hotel, Convention Centre and Spa charmingly captures the grace and detail of Victorian architecture whilst incorporating every modern convenience. The result is a refreshing blend of refinement and urban vogue set against the azure backdrop of the Indian Ocean. Boasting 140 sea-facing guestrooms with an average room size of 39m², the hotel's unique variety of accommodation options satisfy every requirement and offer modern conveniences such as plasma screen TVs, luxurious beds, mini bars and bijou balconies. The 5 Star Boardwalk Hotel is the most exciting leisure attraction in the Eastern Cape, offering 24-hour entertainment and superior conference space. ... more   less 
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