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“Beautiful Hotel”

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Omni New Haven Hotel at Yale
Ranked #2 of 12 Hotels in New Haven
Certificate of Excellence
Reviewed 4 weeks ago

This hotel is beautifully decorated with several chess tables throughout the lobby. Very old world decor and quite a bit of buzz throughout. Different functions must've been going on during our one night stay. The parking garage is connected to the hotel so very convenient and many restaurants and shops right at your fingertips with a plus of Ben and Jerrys right next door!

  • Stayed: October 2017, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Barbara B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason Z, Manager at Omni New Haven Hotel at Yale, responded to this reviewResponded 4 weeks ago

Thank you for comments about your most recent stay and we look forward to your return visit!

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39 - 43 of 1 524 reviews

Reviewed 5 weeks ago

I made my reservation at the last minute and was extremely pleased with the ease and competence of the staff. I would recommend staying at this hotel versus its competitors whenever visiting Yale. You will not be sorry.

  • Stayed: October 2017, travelled solo
    • Value
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Review collected in partnership with Omni Hotels & Resorts
Thank 250jeralds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason Z, Manager at Omni New Haven Hotel at Yale, responded to this reviewResponded 4 weeks ago

Thank you for your kind comments and we hope to see you again soon!

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Reviewed 5 weeks ago

We stayed at this hotel for parent's weekend at Quinnipiac University. It's about 15 minutes away from the school. Excellent service and food. The rooms were clean. The double bed is always a little too cozy when you are used to sleeping in a queen size bed but they were comfortable.

  • Stayed: October 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
Thank Luna418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason Z, Manager at Omni New Haven Hotel at Yale, responded to this reviewResponded 4 weeks ago

We look forward to future visits from you! Thank you for your business.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2017

Great location with excellent service and facilities. Staff always keen to help, even asking how our day had been as we returned from an outing. The hotel is opulent which combines very well with the the customer service to create an experience we would recommend to others

  • Stayed: October 2017, travelled as a couple
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    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
Thank Geoff G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jason Z, Manager at Omni New Haven Hotel at Yale, responded to this reviewResponded 4 weeks ago

We greatly appreciate your comments and look forward to your return visit!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 October 2017

The staff was great and the service was great. Peete's coffee was tasty! The overall appearance of the hotel leaves something to be desired. The lobby furniture was dingy/stained. The hotel room was not the most comfortable room. The pillows and mattress seemed old or cheap. The bathroom was okay but the vent above the shower was disgusting. I hope the management or owners will spruce up the hotel so that it will match the level of service.

  • Stayed: October 2017, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Gina W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grant_Faber, Manager at Omni New Haven Hotel at Yale, responded to this reviewResponded 13 October 2017

Dear Gina W,

Thank you for providing us with insight into your stay at our hotel. I am pleased to hear that you received satisfactory service. Your disappointment with the condition of the hotel is regrettable, and I have forwarded your feedback to senior leadership. I apologize for failing to exceed your expectations. Should your travels bring you back to New Haven, please feel free to contact me directly.

Best Regards,
-Grant F

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Additional Information about Omni New Haven Hotel at Yale

Address: 155 Temple St, New Haven, CT 06510-2622
Phone Number:
Region: United States > Connecticut > New Haven
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #2 of 12 Hotels in New Haven
Price Range: R2 451 - R7 758 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni New Haven Hotel at Yale 4*
Number of rooms: 306
Official Description (provided by the hotel):
The Omni New Haven Hotel at Yale combines classic New England style with richly appointed guestrooms and suites in the heart of downtown New Haven, two blocks from Yale University, the New Haven Green and the Shubert Theatre. Newly renovated in 2012, Omni guestrooms are handsomely decorated in traditional style. Beds have soft duvets and feather pillows; bathrooms include robes and makeup mirrors. There is a full-service on-site spa and the hotel fitness center features state-of-the-art cardiovascular and weight training equipment. The top-floor restaurant, John Davenport's, showcases regional specialties complimented by views over the Green, historic Yale Campus and the Long Island Sound. Relax with a beverage in Bar19 next to the restaurant or take a grab and go Starbucks from our cafe Morsels. ... more   less 
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Also Known As:
Omni New Haven Hotel
New Haven Omni

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