Although we live locally, this was our first visit, and we chose a weekday evening at 5.30 to sample the happy hour menu with our 18 month old daughter. Initial impressions were great - lovely views and it was nice and quiet. Our server seemed a little nervous (we later found out it was his first day) but pleasant, and we ordered the cheese flatbread off the children’s menu straight away for our daughter so that she wouldn’t be waiting too long. Indeed, the flatbread arrived quickly (before we had even ordered) and was very good - by far the best children’s meal we have seen, although the fries it came with never materialised. I ordered a salad and sweet potato fries, my husband the scallops wrapped in bacon and some oysters. I also ordered a glass of local wine from the wine list, although they did not have any because apparently ‘the vineyard was shut’ (it is about 5 minutes away and open every day). Anyway, my food was good, although the fries were served with jam. Yes, jam. Exactly the same sort that goes on toast or croissants. My husband’s meal was so-so. The scallops looked like they had literally been cut in half and there were just three half scallops in the portion. Half price at happy hour but for less than half a usual portion is not such a great deal. The meal was particularly spoilt, however, by the service. Despite the fact that my daughter was clearly still eating her flatbread (babies take a long time to eat), two servers asked us five times in the space of 10 minutes if we wanted it taking away or boxing up - by the final time I just said yes as I was getting really annoyed! It all felt very rushed and that they wanted us out, even though it was not busy at all. No mention was made of the ice cream that was also supposed to come with my daughter’s meal. Our first server then brought the check and told us to ‘take our time’! We actually laughed out loud. Unfortunately, the server didn’t bring a pen so my husband had to ask another staff member for one, who clearly forgot and also did not bring a pen. Sick of waiting, he went to the desk to complain, only to be told that it was our first server’s first day. No real apology for the other staff or for my daughter’s missing fries and ice cream. Cue no gratuity and no repeat business.
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