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“Fantastic house for large, social groups”

Review of Pines

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16 reviews
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Overview
Holiday Rental House -
9 Bedrooms, 9 Bathrooms, Sleeps 30
Winter Park, Grand County, Colorado

Reviews from our community

Average - based on 16 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
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English first
Seth J
Colorado Springs, Colorado
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic house for large, social groups”
Reviewed 18 February 2014 for a stay in February 2014
1
person found this review helpful

After reading a few of the other reviews I was a little worried about the house but upon arrival I can say that I was extremely pleased with Pines Inn property. The house was huge! Large areas for hanging out, playing games, and watching tv after a long day of skiing were a great plus. Bed rooms were spaced out and offered privacy for anyone who wanted it. The property was very rustic, but unlike other reviewers, our group loved the charm of the house. The house had every amenity we had expected and was easily skied to as well. Highly recommend this to anyone with a large group who wants to have a fairly secluded getaway to fantastic skiing/snowboarding

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Loved the value, size, and charm
Liked least: A couple chairs were a little rickety
Travelling group: Large Group
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NC
Reviewed 12 January 2014 for a stay in January 2014

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
12 Jan 2014
We do appreciate and respect your comments regarding our rental property, the Pines Inn.
The Pines Inn is a very unique property that serves a great purpose for many who visit Winter Park.
This property, formerly a bed and breakfast, can accommodate up to 30 people at a price that can be found nowhere else.
That being said, the Pines Inn is rated a 2 star, on a 5 star scale. When booking this property a guest can view the 2 star description which reads, “Residences meet our minimum requirements for rental and will have some need of upgrading and improvement. Residences are clean, fully furnished, and provide for all your basic rental needs. Unit will show some wear and tear in various areas throughout the unit. Amenities will vary at each property. These units are priced very competitively with similar type units in the area.”
We have several 4 and 5 star rated homes throughout Winter Park. None of these homes are located as close to the Winter Park Resort base area, as the Pines. Additionally, these homes will not accommodate 30 people and are priced substantially more than the Pines, due to the high ratings and excellent conditions.
Again, we appreciate your comments. We do hope you will return to beautiful Winter Park, and take a look at all of the other tremendous rental properties offered throughout Winter Park.

We will contact this guest directly.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
tx
Reviewed 1 January 2014 for a stay in December 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
1 Jan 2014
First and foremost, we appreciate and respect the comments we received from the guests regarding the Pines Inn. We will take action in assessing and resolving the issues that were mentioned.

The Pines Inn was built in the 1960’s and was originally run as a bed and breakfast. This property serves a unique purpose for many families and groups that visit Winter Park. While it does not suit everyone’s needs and expectations, it is a property that is loved by most that visit it.

The Pines Inn is given a 2 star rating based on our company’s criteria. This explanation can be found when booking this property. Our criteria for a 2 star home clearly reads, “Residences meet our minimum requirements for rental and will have some need of upgrading and improvement. Unit will show some wear and tear in various areas throughout the unit.” Accordingly, these are the expectations that any guest booking the Pines should have. Pricing for all properties is also impacted by the property’s rating.

The plumbing issue consisted of a leaking bathtub faucet. We immediately responded to the call and after investigation by our maintenance staff, the guest specifically stated they did not wish to have the water shut off for anytime, in order for our staff to replace the faucet. The guest was also concerned with a lighting issue in one of the bathrooms. Our maintenance staff was unable to assess the exact issue, again, because the guest did not wish to have a maintenance technician in there for an extended amount of time. The guest did seem extremely satisfied once our maintenance technician hung a shaded lamp in the bathroom.

Although the Pines Inn may have felt “dirty” - we assure you this home receives an annual deep clean as well as a thorough cleaning upon each departure. Perhaps the old and rustic theme translated into an “unclean” feel for the guests. We can assure you that all linens and towels are serviced in a commercial laundry and are all changed out after every stay. The guest did not mention that linens or a shower liner was a problem during the stay. Had our company been informed that the guests needed additional and/or replacement sheets and towels (there are 60 freshly laundered towels installed for every stay) , or was unhappy with a shower liner, we would have gladly replaced and/or provided these. We will be glad to reimburse the guest for the purchase of a new shower liner, if the guest were to provide a receipt.

The Pines is a very well located, fun, unique, and extremely cost effective property for large families and groups. It is properly rated on our website. We have many other properties with ratings to 5 stars, and have provided the ratings system criteria, complete descriptions, pictures, and video on our website to help ensure all of our guests have a fair understanding of the home before booking.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Denver
Reviewed 15 August 2013 for a stay in July 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Older travelers Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
MN
Reviewed 25 July 2013 for a stay in July 2013

Value Rooms
Location Cleanliness
Check-in / front desk Service
Would I recommend this holiday rental to my best friend?  
Recommended for:
Rugged travelers
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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No pets
from
US$595
/ Night
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