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Reviews (1 284)
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All reviewsgore creekprivate liftinfinity poolski lifthot tuboff seasonhotel shuttlefire pitresort feehotel restaurantbike pathski resortbeautiful propertymountain viewthe entire staffapres skiend of the day
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28 - 33 of 1 284 reviews
Reviewed 28 June 2018

It's a nice hotel, and the location is beautiful. The staff is amazing. Luxury hotel? Not quite. We couldn't get something as simple as wash cloths. They just kept telling us they didn't have any. Go to Costco and get some or do the laundry. They didn't have enough housekeeping staff, and there were several maintenance problems in the rooms. Not quite ready for prime time.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank jkred27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JGarthVail, General Manager at Hotel Talisa, Vail, responded to this reviewResponded 29 June 2018

Hi jkred27,

Thank you for your kind comments regarding the décor, location and staff service. I am very sorry to hear about the negative elements you experienced as providing you with exceptional service is our main priority. I apologize on behalf of the entire team on our shortcomings in regards to your overall experience. If you would like to discuss your stay further, please provide a contact and optimal time to further this discussion.

Sincerely,
John Garth
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2018

The hotel just had an update and still working out the kinks. All areas of the hotel are nice and all the employees were outstanding. Only issue during my stay was a fire alarm that kept going off and the door not locking. Any issues brought up were immediately addressed. The room was nicely done and clean.

  • Stayed: June 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank beakr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JGarthVail, General Manager at Hotel Talisa, Vail, responded to this reviewResponded 29 June 2018

Dear beakr,

Thank you for your kind remarks regarding the renovation and staff service. Providing exceptional experiences for our guests is our main priority and it is very humbling to hear your kind feedback. I apologize for the inconvenience the fire alarm caused you and issues with your door not locking as these are areas we will address for future guests. If your travels bring you back to Vail, we hope to accommodate you and your future guests!

Sincerely,
John Garth
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018 via mobile

Beautiful quiet place! Very comfortable rooms and beds. We slept with the door open all night with the sound of the river. Service was outstanding but Josh(from Georgia) who works at front desk was great!

Stayed: June 2018, travelled as a couple
Thank Lisa L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 June 2018

Recently attended an industry conference at this wonderful resort, tucked in the gorgeous Rocky Mountains in central Colorado. No words can explain the level of service one receives from the time you drive up, check in, and use all the amenities available to each guest. Josh was exceptional as a Customer Service Rep at the front desk, which was an example of what every employee gave each guest. Go and enjoy this beautiful resort, nestled along a wonderful creek just a few minutes from downtown Vail. It is a diamond in the beautiful Rockies.

Room Tip: Creek side rooms are amazing!
  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank Robert B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2018

Attended the Mountain Connect conference (mountainconnect.org) here. Very well appointed deluxe room, all the personnel we encountered were very friendly and accommodating. Food served for conference meetings and in room service was excellent. My wife was out and about during the day and found the hotel shuttle to be a great way to get around. We didn't use our car the entire visit (6/11-14). Highly recommend. Re: the question as to whether this hotel serves breakfast, there is a hotel restaurant or they have in room service.

Room Tip: Stayed in unit 185, opens out onto patio with access to bike path along Gore Creek...chair lift nearby for those that stay in the winter.
  • Stayed: June 2018, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Jeffrey I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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