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Reviews (2 182)
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12 - 17 of 2 182 reviews
Reviewed 3 weeks ago

only gripe would be the water pressure was very low when trying to shower. Bed was very comfortable. Check in process was smooth, and the breakfast was the best breakfast I have had at a Best Western yet.

Stayed: June 2018, travelled on business
Thank Someonex2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 3 weeks ago

Thanks so much for your comments, we will see what is going on with the water pressure. Sorry for any inconvenience. We hope to see you again, and thanks for the great comments on the breakfast! Jim McGuire, General Manager

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Reviewed 3 weeks ago

We stayed for 1 night. We arrived late and tired so we didn't see much of the hotel. Our room was large, quiet and had a comfortable bed in a separate room, outside our room was a sofa bed with TV. There was plenty of parking. We used the park and ride. I will definitely consider staying here again in the future.

  • Stayed: June 2018, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Summer188
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 3 weeks ago

Thanks so much, Summer - hopefully next time you can stay a little longer. We appreciate your feedback! Jim McGuire, GM

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Reviewed 3 weeks ago

Went on a quick weekend. About 20 minutes from the Fisherman's Wharf and Pier 39 areas. This hotel was perfect so I could spend more on other things to do in San Francisco. The outside pool left us scratching our heads but we were playing for most of the day doing Alcatraz, Exploratorium, Science museum, etc. Great price for a bed and the breakfast was great. Parking can get crazy so ask the front desk to park in the loading zone as it is close to the building. :)

Stayed: June 2018
Thank lancechr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 3 weeks ago

Hello Lance, thanks so much for your comments. Not sure what you mean about our outdoor pool though. We hope to see you again!
Jim McGuire, General Manager

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Reviewed 4 weeks ago

Great place to stay if you are looking for a hotel near the SFO airport. Very friendly and accommodating staff. On time shuttle service, clean and reasonably priced rooms. Includes decent breakfast and location is near the airport and Tanforan shopping mall in case you need to buy anything.

Stayed: May 2018
Thank Anthony Joseph D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 4 weeks ago

Thanks so much, Anthony! Please come back again soon. Jim McGuire, General Manager

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Reviewed 15 June 2018

we look forward all winter to our first and last nights stay at the Grosvenor on our biannual motorcycle trip to the states,sutch a pleasure to relax in the bar with our evening meal,the staff all know us and we allways get a great "welcome back,"they do a happy hour from 5 to 7 pm which is worth noting,good comfortable beds,just what we need after a long English winter,keep up the good work Jim we will be back in september

Room Tip: higher floor rooms at the fron have a view of the bay
  • Stayed: June 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank bosshog1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManager650, General Manager at Best Western Plus Grosvenor Airport Hotel, responded to this reviewResponded 15 June 2018

THANK YOU so much for your wonderful feedback on our hotel and we love having you stay with us! It was a pleasure to speak to you during your last stay! Thanks so much for your positive comments, and can't wait to see you again! Jim McGuire, GM

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