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Casa Madrona Hotel and Spa
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Reviews (1 344)
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1 344 results
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852
283
123
55
31
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All reviewshillside cottagemansion suitebeautiful hotelhuge bathroomrestaurant next doorsan franciscoperfect locationroom servicebeautiful roomview of the baywonderful staybottle of winebed was very comfortablevalet parkingrestaurants and shopsamazing viewsdowntown sausalito
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7 - 12 of 1 344 reviews
Reviewed 2 weeks ago

We stayed for 2 nights over Easter Weekend. The room was tiny, as expected and advertised. The property is under renovation, which is a good thing, it will be better when the construction is completed. There was no lotion, or body wash/soap for the shower. I had to use the same tiny bar of soap at the sink and in the shower. The second night we purchased an additional room, which was larger, and had soap, body wash and lotion, which I used. So the hotel does provide these items but it was just not in our one room on both nights. For such a luxury hotel the toilet paper was very rough, it is a little thing, but the little things done well, makes for a wonderful and luxurious experience. The entire property was very clean. I like the simple decor. Love the location at the end of the tourist mainstream so that you are in it, and can walk to many wonderful restaurants, but it's not too hectic. The staff were all so engaging and polite. I would recommend this hotel and plan to stay here again.

  • Stayed: April 2018, travelled with family
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Thank nadomom2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mac G, Hotel Manager at Casa Madrona Hotel and Spa, responded to this reviewResponded 5 days ago

Dear nadomom2, thank you for spending Easter weekend with us and taking the time to review your stay. We appreciate you bringing the bath amenities to our attention as all of our rooms come stocked with Soap, bar soap, shampoo, conditioner and body lotion. We offer the luxurious and local EO products in our guestrooms and have extravagant Bvlgari bath amenities in our Mansion rooms. Again, thank you for your feedback as we continually strive for the finest in accommodations. We look forward to having you back soon!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago via mobile

I booked this hotel last minute, and paid a fairly hefty price. The location is good as you can walk most anywhere on the waterfront. Our room was spacious and clean. We had a seating area. The staff was friendly and helpful. You can pay $30 to valet park, or I guess you can park on the street after 6 for free and then feed meters during the day. I valeted. Our room had no view whatsoever (see pic) They are doing construction, but I'm pretty sure it would still have no view/daylight even if the construction was complete. Otherwise, everything was fine, and I would consider staying here again.

Stayed: March 2018, travelled with family
Thank zoeycraw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mac G, Hotel Manager at Casa Madrona Hotel and Spa, responded to this reviewResponded 5 days ago

Greetings zoeycraw, thank you for taking the time to review your recent visit at Casa Madrona Hotel and Spa. We are very excited for our enhancement's completion in the next few months. The majority of the work is behind us and our Courtyard rooms that you stayed in will be a part of our Wellness side with close proximity to both the Spa and Fitness Center. We cannot wait to welcome you back to show you the beautiful improvements we have made.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

We had reserved a king room with a balcony overlooking the harbour, but were pleasantly surprised to find we had been upgraded to a cottage room with a fireplace and a balcony overlooking the waterfront.

  • Stayed: March 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank mpkpacifica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I stayed in one of the mansion rooms overlooking the water and it was awesome! Super clean, lovely view, glam in a Marin way (aided, no doubt, by the b&w photos of The Who and Sid Barrett (Vicious) staying in an early incarnation of the property). Would definitely stay again.

  • Stayed: March 2018, travelled with friends
    • Value
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    • Sleep Quality
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Review collected in partnership with this hotel
Thank Kasson S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mac G, Hotel Manager at Casa Madrona Hotel and Spa, responded to this reviewResponded 5 days ago

Dear Kasson S, thank you for the 5 bubble review! We are thrilled you got to enjoy one of our most unique rooms on property "The Piper Suite". Pink Floyd did their photoshoot in that room during their first US Tour and the artwork depicts band members from that shoot. We are thrilled you thoroughly enjoyed all aspects of your stay and our Mansion Suite! We will see you soon!

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Reviewed 3 weeks ago

The hotel is conveniently located, but messy due to construction. For the price of the room, there is no view and the room was adjacent to the neighboring building. The room itself was clean, the bathroom was neat and the linens were reasonably luxurious.

  • Stayed: March 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank AAC100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mac G, Hotel Manager at Casa Madrona Hotel and Spa, responded to this reviewResponded 5 days ago

Dear AAC100, thank you for staying with us and taking the time to share your experience. We take all guest feedback whether positive or constructive seriously. Our enhancements are nearing completion and we cannot wait for the outcome and I am confident all of our guest's expectations will be exceeded. Thank you again and we cannot wait to welcome you back in a few months to show off our enhanced look!

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