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Reviewed 24 April 2017 via mobile

Stayed here for a couple of nights r and r before returning to the UK.

Fab hotel, room overlooking the ocean and very helpful staff both front of house and poolside. Very chilled vibe, staff very attentive without being intrusive and Hotel is in a fab location both on the coast and within minutes walk to 3rd street.

Would love to stay again

Stayed: April 2017, travelled with family
Thank Adrian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoewsSantaMonica, Hotel Manager at Loews Santa Monica Beach Hotel, responded to this reviewResponded 25 April 2017

Dear ageybry,

Thank you for your recent stay and for taking the time to review our hotel. We are so very please to learn that you enjoyed your stay and that you found our staff to be friendly and attentive. Our beach front location is the ideal location from where to explore all that Santa Monica has to offer so please hurry back.

We look forward to the opportunity of welcoming you back to the beach in the future.

Sincerely,
Sean Steenson
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2017 via mobile

My SO and I live in West Hollywood and often take stay-cations for birthdays, anniversaries, etc.

We usually stay at shutters but decided to try Loews Santa Monica this time.

We were greeted with great service, and amazing venue and fantastic room.

As it was my birthday, my SO and I retired to the pool and hottub for some drinks. The service was unparalleled. Drinks came out quickly, the food was delicious and the service impeccable.

Our waiter, Damian was superb. Seriously, give this guy a round of applause. He brought my girlfriend and I a complimentary piece of delectable birthday cake, complete with frosting and a literal strawberry on top.

Truly the service from Damian made the night. The cake along with remembering our names and being lightning quick with our orders put Loews over the top in terms of poolside service.

I don't usually see such dedication or attention to detail from hotels in this price range.

Stayed: April 2017, travelled as a couple
Thank Safari679992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoewsSantaMonica, Hotel Manager at Loews Santa Monica Beach Hotel, responded to this reviewResponded 25 April 2017

Dear Traveler,

Thank you for your recent stay and for taking the time to share your experience at our hotel. We are so very happy to know that you enjoyed our services and facilities and especially that Damian, our pool server, was instrumental in helping make your birthday celebration just that much more memorable ! We will gladly pass along your commendation to Damian.

We appreciate your business and look forward to welcoming you back to the beach in the very near future.

Sincerely,
Sean Steenson
Hotel Manager

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Reviewed 23 April 2017 via mobile

We stayed for two nights. We are a family of four and just paid for a standard room. It was spacious and the beds were extremely comfortable. We asked housekeeping for a fridge as we didn't want the children accidentally fiddling with the computerised mini bar and accumulating extra charges, and we needed to store medication that required refrigeration. They wanted to charge us $50. However after a conversation with the manager one was provided free of charge. The pool area overlooked Santa Monica beach and it was a short walk to the Pier. The hospitality of the hotel was very good, allowing us to access the gym area for showers, (with bath soap, shampoo, combs and hairdryers) before our late flight back to Australia. We would stay here again.

Stayed: April 2017, travelled with family
Thank Nicole C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoewsSantaMonica, Hotel Manager at Loews Santa Monica Beach Hotel, responded to this reviewResponded 24 April 2017

Dear Nicole C,

Thank you for your recent stay and for taking the time to rate our hotel. We are so very happy to hear that you enjoyed our services and facilities and most of all that you would stay with us again - thank you!

We look forward to the opportunity of welcoming you back to the beach in the future.

Sincerely,
Sean Steenson
Hotel Manager

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Reviewed 23 April 2017

This was the second time we have stopped at the hotel and it does have great views of the beach and pier. The rooms have been recently renovated and although not luxurious are to a nice standard. The parking is expensive and you can not self park. Unfortunately on this occasion the hotel charged us twice for our stay, Booking.com was very accommodating in sorting the hotels error out but this did result in additional charges due to the exchange rate, which the hotel haven't refunded or apologised for. Think the customer service could be a little better.

Room Tip: Coastal view
  • Stayed: March 2017, travelled as a couple
    • Value
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    • Service
Thank Sash1914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoewsSantaMonica, Hotel Manager at Loews Santa Monica Beach Hotel, responded to this reviewResponded 24 April 2017

Dear Sash1914,

Thank you for your recent stay and for taking the time to review our hotel. We are happy to know that you have stayed with us previously and that you enjoyed our beach front location with the awesome views of the Pacific Ocean and the iconic Santa Monica Pier. We would like to extend our sincere apologies for the billing error on our part and for the inconvenience this caused you. I assure you we are following up to make sure this is settled as quickly as possible.

We do hope to have the opportunity of welcoming you back to our hotel in the future.

Sincerely,
Sean Steenson
Hotel Manager

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Reviewed 22 April 2017 via mobile

Location, location, location. View, view, view. The Loews Santa Monica is a high rise hotel on Ocean boulevard that has amazing views. The pool and lounge area is 6-8 stories above the beach and has an exceptional view of the beach and Ocean without getting sand in your bathing suit. Nice setting for a lunch or dinner.

Stayed: April 2017, travelled solo
Thank frugalarnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LoewsSantaMonica, Hotel Manager at Loews Santa Monica Beach Hotel, responded to this reviewResponded 24 April 2017

Dear frugalarnie,

Thank you for your recent stay and for taking the time to share your experience. Needless to say, we are so very pleased to know that you thoroughly enjoyed your visit. Our beach front location is truly ideal for watching golden sunsets over the blue Pacific Ocean. We look forward to the opportunity of welcoming you once again to the beach - hurry back!

Sincerely,
Sean Steenson
Hotel Manager

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