The frond desk person Jesus was very friendly and helpful as was the Manager on Duty. (Sorry I did not get her name.). They had restaurant recommendations for me when I asked. They gave me a lovely room overlooking the pool and the snow covered mountains behind. Just what I needed to read a book, have a cocktail and relax in this stressful time.
Booking.com
Booking.com
Taking safety measures
Needed to get away from the stress of LA and the lockdown. With an unseasonably warm winter holiday weekend coming, we looked to Palm Springs. Found The Saguaro from an ad that popped up when looking for a Palm Springs hotel. We usually stay at big and often fancy resorts, but we were looking for something smaller this time. The hotel looked 50's quirky, colorful and happy. So we booked. It's not fancy - somewhere between a high quality motel and resort. Not luxury, but it was nice, clean and everything was working. The design was just like the pictures and delivered a fun, happy experience. Every room has a deck, which we used often. We had a king suite, so it had a little room with a table to eat all of the take out we got since all the restaurants in California have no on-site dining. Pool was great. They are limiting capacity for now so it was very relaxing. But I can imagine it would be a really big and fun pool party when things get back to normal, which wouldn't be bad, just different from what it is now. The service is very good and everyone who works there - even those who are contractors like the security - are all very very pleasant and helpful.
Loved our stay at Saguaro when we spent time in Palm Springs, centrally located which is always a bonus. Staff was pleasant and friendly, upgraded our room for free. Pool area was quite and jacuzzi was plenty hot. We loved the style and ambiance of everything around us. Definitely will book again the next time we are in Palm Springs.
Definitely my favorite hotel I’ve ever stayed at. Conveniently located, excellent room, clean as hell, great pool and hot tub, incredibly friendly staff. Will definitely stay again when I am back in California.
I will definitely be staying here again. Alicia and Paul at the front desk were great and very accommodating. Will def. need to experience this place post Covid. It was still a great experience overall!
You can't take the old, and musty out of an old hotel with a coat of bright colored paint and loud pounding music. This place is only good for singles who are looking to mingle. The one shining factor was the staff was absolutely fantastic. Blood on the pillow and pillowcase make me not want to believe the room was "sanitized" as touted. More like a motel than hotel.
Hi Again Linda!
Thanks for the invaluable feedback as we see this for opportunity for growth. I will pass this along to each department so we may address this with the team!
Thanks Again!
