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Reviews (418)
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All reviewsfull kitchenthe penthouseconvention centerapartment styleontario airportan extended stayliving rooma king size bedhome away from homeawesome staffcomplimentary breakfastwaffleslos angelesthe breakfast areadishwashermiriaminns
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Reviewed 3 weeks ago via mobile

Great place to stay over a longer period. The Breakfast is always fresh, housekeeping is doing a great job and the Ladies at the front desk are excellent friendly. Also a nice pool area to relax after work. Every time again!

Stayed: June 2018, travelled on business
Thank Maik S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Ontario Airport.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.


Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Residence Inn Ontario Airport and we hope you choose to create more memories here whenever your travels bring you back to Ontario.

Warm Regards,
Brianna Demaio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

While I am a big Marriott loyalist, I have to say that this RI is the best I have been to in quite some time! It isn't necessarily the location or anything like that...it's the people! Everyone here is cheerful and very friendly. One sets apart from the rest. Miriam was AWESOME! We just came in from a very long day and she compassionately offered to check if there was any food left from the manager's reception. Not long after, Miriam came down with to go boxes of food and a soda. That really meant the world to two hungry and tired people who had been working all day.

Thanks for saving the day, Miriam, and thank you to the entire staff for such an amazing stay!!

Stayed: June 2018, travelled on business
Thank aajeans0N0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Ontario Airport. Miriam appreciates your wonderful feedback, and she thanks you for your loyalty to Marriott!

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.


Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Residence Inn Ontario Airport and we hope you choose to create more memories here whenever your travels bring you back to Ontario.

Warm Regards,
Brianna Demaio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

Their rooms, and their breakfast are excellent! Usually stay in the penthouse suite or the 2 bedroom suite and we all feel right at home. Haven’t had any problems and if we have they have been addressed immediately!

Stayed: June 2018, travelled with friends
Review collected in partnership with this hotel
Thank Tanya A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Ontario Airport.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.


Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Residence Inn Ontario Airport and we hope you choose to create more memories here whenever your travels bring you back to Ontario.

Warm Regards,
Brianna Demaio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

The Residence Inn is a hotel that is located close to Los Angeles, it's about 35miles to downtown L.A.. The room was spacious with a complete kitchen. Full size oven, refrigerator and sink. Along with microwave, coffee maker and dish washer. They serve a complimentary breakfast with a evening mixer(finger food) for the paying guests. There was plenty of restaurants (6) within walking distance of the property. I was able to find grocery stores, drug stores, Walmart, movie theaters, shopping plazas, comedy clubs and bank atms in nearby pleasant neighborhoods. Great location for families with a focused professional staff. The only small complaint is the Marriott company leverages a pending fee of $270.00 dollars, that falls off credit card after three days, if there is no damage to the room.

Stayed: June 2018, travelled solo
Thank Andrew J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this reviewResponded 3 weeks ago

Dear Valued Guest,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Residence Inn Ontario Airport.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.


Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Residence Inn Ontario Airport and we hope you choose to create more memories here whenever your travels bring you back to Ontario.

Warm Regards,
Brianna Demaio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2018

This was such a last-minute booking! I have to say the management and the team made it worth being a continued member of Marriott. The Residence Inn is cute and quaint. This is a comfy inn. I felt at home already. The requested items were there as expected. The room is clean, organized, and nice. I love the spacious room. This is the second “apartment style mini-hotel” I stayed for one night. Way worth it! The parking lot was a bit full when I got there late at night although I did say I was going to arrive at 6pm. The front desk agent in person at night was professional and sweet. The agent whom I called in the morning to check out over the phone was as well professional and prompt. I enjoyed my stay in Ontario while a friend came for visiting. I did not have to travel back towards home near Long Beach in the traffic. I recommend the inn for families who want to do some shopping at local malls, see their children who graduate at the local four-year universities, or just go have some quality family time. Couples can use this place too to enjoy one on one time. The facilities are there so go make the use of them!

  • Stayed: June 2018, travelled solo
    • Location
    • Cleanliness
    • Service
1  Thank Wilson P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cindy Y, General Manager at Residence Inn Ontario Airport, responded to this reviewResponded 9 June 2018

Dear Valued Guest,
We are delighted to have been your chosen hotel during your recent stay in Ontario. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Residence Inn Ontario Airport and we hope you choose to create more memories with us whenever your travels bring you back to Ontario. Thank you for your loyalty and business.

Warm Regards,
Brianna Demaio

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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