My boyfriend and me decided to rent this apartment for 5 nights in the month of June. From the pictures it looked obviously not a luxury apartment, but cozy, clean with everything you need to spend some nice days by the beauty kid beach of Malibu. When we arrived, a part from the beautiful location of Malibu, we found out that the apartment was dusty, old books, magazines and old dvds everywhere, they haven't been removed for years probably even in the bedroom on the night table!!
The bed linen smelled like someone not even very cleaned already slept on it home night before and the toilet was left with the owner's toiletries everywhere (even the sponge in the shower!!!!!!)
The kitchen had 2 old and oily cooking pans and no sane person would use those to cook any food!
The couch was full of stains (don't know what!)
The curtains old, dirty, dusty and smelly.
The balcony with an old dirty table and some abandoned items.
The most disappointing experience ever.
The owner (probably used to it) agreed on a full refund, but the FlipKey kept more than 400 dollars as booking fee saying that the cleaning is not covered under misinterpretation.
The most unprofessional service ever had, they don't check their properties and they retain money anyway, even if you end up in the middle of the street just as a "Booking Fee".
Shame on them. Really.
Malibu is the place to be when visiting LA perfect location for all the attractions and this rental with the sea coming under the veranda and private beach below was the best bargain I have booked for ages. The sunsets were amazing and the wide life a joy to watch. I will book again when visiting as we had a very relaxing stay and the town is close by full of great restaurants.
The house was right on the water with the waves crashing under the deck. The sand had washed away during recent storms so there was no real beach to walk on but I still thoroughly enjoyed watching the sea life. Dolphins, sea lions and even saw a whale!
The interior was clean, although not spotless. The pictures provide an accurate representation. The host was there when I arrived, friendly and helpful.
One thing to note is that the house is right on the PCH which is a very busy road. It did not bother me but some may not like the traffic. On a positive note the sound of the waves crashing in drowns out most if not all of the road noise.
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