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Reviewed 1 April 2018

The hotel is wonderful. They now serve a no charge continental breakfast in the lobby. It has no tables for you can put your food on except two tables. The bed was on the soft side probably do to be replaced. The room had some nicks on the doors that could need to be touched up with some paint. Love the underground parking but very tight spaces. Easy walk to town. They have a restaurant across the street for breakfast for a charge.

Room Tip: If you want a quite room facing the trees on the hillside then get a room on the first or second floor in the back of the hotel.
  • Stayed: March 2018, travelled on business
    • Value
    • Location
    • Service
Thank James G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brayton G, General Manager at Hotel Los Gatos - A Greystone Hotel, responded to this reviewResponded 10 April 2018

Thank you for sharing your reviewing your recent stay with us at the property. We did modify our breakfast at the beginning of this year to a simple, complimentary, grab and go breakfast in the lobby including pastries, cereal, fruit, juices and coffee. As you had mentioned, our restaurant also has a full Cafe across the street called Cafe Dio. They serve very popular Verve Coffee from Santa Cruz along with breakfast burritos and other assorted pastries and is very reasonably priced. As the property can get quite busy, we are happy to also offer our guests complimentary valet services. On your next visit with us, our reception team is always excited to provide recommendations to the amazing local shops and restaurants in Los Gatos.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2018

Although our stay was very pleasant and the suite we had was kept clean and tidy, a few small points should be noted. The beds are hard, if you are a lightweight person.
The fans in bathroom area were noisy and could be heard through the walls.
The ‘grab and go’ breakfast was disappointing, yoghurt being the only healthy option. Really miss some simple savoury foods like brown bread or rolls and cheese, instead of the unhealthy sweet cakes and cereals that were offered.

Stayed: March 2018, travelled as a couple
Thank CliveRobin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 March 2018

I had a nice and spacious suite with all the amenities you'd come to expect from a place like this.
On a business trip, it is important to sleep well, have a nice bathroom and to be able to get some work done - 5 stars on all accounts.
Breakfast was quite frugal, I'd like to have more choices.
For a gym, there is access to a spot very much nearby. Upside: it is a lot better than most gyms in Hotels, downside is that you have to do a little walk. Upside far outweighs the downside.
Staff is very friendly and helpful.
Recommended.

Room Tip: Second Building in the back, choose 2nd Floor.
  • Stayed: March 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Spirou141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 March 2018

Really nice and comfortable hotel. Staff is super friendly and helpful. While this trip was for business, I would definitely come back for a pleasure trip. Well located in Los Gatos so that you're within walking distance of nice little restaurants and shopping. Short drive up into the Big Basin Redwood State Park which is simply beautiful.

  • Stayed: February 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank sjsadler58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2018

We spent two nights in this nice hotel, not far from the hot spots of the Silicon Valley. Hotel and surroundings are quiet, staff is friendly. Dio Deka Restaurant in the hotel is highly recommended, Hellenic cuisine with great steaks. Rooms are comfortable but a bit outdated, it’s time to change at least the carpets.

Stayed: January 2018, travelled with family
Thank Donrodolf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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