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“Dream wedding”

Review of The Glass Mansion

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Average
4 reviews
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Overview
Castle -
5 Bedrooms, 7 Bathrooms, Sleeps 10
Los Banos, California

Reviews from our community

Average - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
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English first
English first
Any
English first
securityf...
Los Banos, California
Level 1 Contributor
2 reviews
“Dream wedding”
Reviewed 15 November 2017 for a stay in September 2017

Found this place on trip advisor ! We can’t get enough of watching our video over and over ! The staff was professional and very polite to everyone. I would recommend booking ahead !

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Serge G
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Do not, Really! DO NOT have your wedding or any event here!”
Reviewed 6 November 2017 for a stay in June 2017
2
people found this review helpful

We had our wedding here and unfortunately The Glass Mansion's business ethic and broken promises on MANY points ruined so much for us.

They blamed us for damages that were there before us and took it out of our security deposit. They promised things in our package that they made us pay for after the event. They even promised a "Day-Of" coordinator, who is NOT a day-of coordinator at all and did not do anything we talked about her doing during our wedding! They held our security deposit (what was left of it) for over 5 months!!!

EVERYTHING they told us that their package includes is not in the official contract so we had no grounds for claiming anything! They just took advantage of us.

This place will forever be a nightmare we wish to forget. If I could give 0 stars, I would!

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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2 guests
Adults2
Children0
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