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Reviewed 4 weeks ago

Good location in La Jolla but sprawling (and not very well-planned) layout means a very long walk to certain rooms. Road noise (trucks and cars) is audible from rooms. Most importantly, however, I come to expect a certain service level from “four-star” hotels and Estancia was quite a letdown. Poor attitude from the concierge and front desk in several instances (e.g. trying to get a reservation at the hotel restaurant or getting food delivered to my room) along with inconsistent housekeeping (they simply forget to do housekeeping some days?) are major issues. Read some of the other reviews about poor service. I won’t be staying here again.

Date of stay: May 2021
    • Sleep Quality
    • Rooms
    • Service
Thank michaelc1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2021

Overall, it was great, but advertised as complimentary wine bottles, but only those right plastic cups sitting on the desk was disappointed so we had to call front asking to bring real wine glasses. Also having pool and spa, and should have come with hotel brand flipflops but we were told those were out. Again, disappointment, since we forgot to bring our own, to get to pool side, and spa we had to go down there with sneakers or shoes we came with.

Room tip: We chose garden view, no privacy felt like. I guess felt more private on grand floor facing UC San Diego campus, since there was high wall.
Date of stay: May 2021
    • Location
    • Rooms
    • Service
Thank sachikomiles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2021

We had a spa reservation at Estancia and it was wonderful. The staff was kind and helpful, and we were able to enjoy the pool and bar after our appointments. Particularly wanted to give the valet gentleman, Ben, a great review. He was most helpful and kind

Date of stay: May 2021
    • Value
    • Service
Thank afaramarzi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 May 2021 via mobile

This is a hidden gem in La Jolla
The reservation team is rude and unprofessional.
That process gave me pause, I had to call twice.
All in all I’m glad we came.
On-site the staff is friendly and our stay was great.

Date of stay: May 2021
Trip type: Travelled as a couple
Thank Exploration573563
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2021

My husband, new baby and I were joined by our friends for a day at the pool for Mother’s Day! Turns out it was a very busy day with multiple weddings and families getting together. It was so nice to be out and about enjoying ourselves, as locals it was a real treat. We want to call out Ruben, the poolside server - he handled a busy and demanding crowd with ease, friendliness and over all amazing demeanor. It was very impressive considering how busy it was and on his first day on the job! Kiara at the spa was also extremely accommodating and lovely - as a new mommy this was such a lovely treat! We will definitely be back! Thank you Estancia!

Date of stay: May 2021
Trip type: Travelled with friends
Thank lorilN594CT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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