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Embassy Suites by Hilton Anaheim South
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Reviews (2 161)
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936
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All reviewsthe manager's receptionfree breakfastmade to order omeletsparking lotliving roomper dayyogurtvisiting disneylandsmall feenear disneylanddisney parksdonutsconvention centershuttle servicedisney vacationthe breakfast areaafter a long day
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309 - 314 of 2 161 reviews
Reviewed 9 March 2017

Awesome stay . Would definitely stay at this hotel again . The breakfast made the experience even better . Rooms were very clean and quite. Staff was always willing to answer questions and help with any requests that we had

  • Stayed: March 2017, travelled with family
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank 636stacyf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuiteAnaheimS, Front Office Manager at Embassy Suites by Hilton Anaheim South, responded to this reviewResponded 11 March 2017

We are delighted that you had a wonderful time at our hotel! It is so flattering to hear that our complimentary breakfast was one of your favorite things about your stay. We will let our team know how much you appreciated everything at our hotel and for their amazing service. Our team genuinely cares about helping our guests in any way, so we are glad that they provided you with attentive service. Thank you, and we look forward to welcoming you back soon to the Embassy Suites Anaheim South.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2017

Wonderful location, clean room, nice breakfast, friendly staff ... everything about this hotel was more than expected. Close to Disneyland, Knotts Berry Farm and the freeway. Perfect for family and couples.

  • Stayed: March 2017, travelled with family
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
Thank KiheiSands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuiteAnaheimS, General Manager at Embassy Suites by Hilton Anaheim South, responded to this reviewResponded 11 March 2017

It is nice to read that our location was the highlight of your stay! Our hotel is near many fun things to do in town, so we are glad that you found our location to be a great convenience to you. We will let our team know how much you enjoyed everything from our complimentary breakfast to your fresh accommodations. Thank you, and we hope to welcome you back soon to the Embassy Suites Anaheim South.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2017

It was a very pleasant stay here, the staff were very friendly, accommodating, and the process over the phone made me look forward to staying here. The floors are pretty quite, amazing indoor fish pawn, excellent breakfast, reception answers all of our questions and guides us in the right direction when we need to go on our adventures. I strongly recommend this Hotel. Isela Gamboa thank you for all your help, you made everything a great experience.

Room Tip: North view gives you a good view to Disneyland's firework show, but overall each room is a great experience.
  • Stayed: February 2017, travelled with friends
    • Value
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Thank 396fernando
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuiteAnaheimS, Front Office Manager at Embassy Suites by Hilton Anaheim South, responded to this reviewResponded 10 March 2017

It is wonderful that you had a great stay at our hotel. We are delighted that you were impressed with everything from our amazing staff to our delicious complimentary breakfast. It is pleasing to learn that you found our team to be helpful to you and that you appreciated their expertise. We will let each member of our team know that they made your stay to be very enjoyable. Thank you for your recommendation, and we hope to welcome you back soon to the Embassy Suites Anaheim South.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 March 2017

Good location to Disneyland. Rooms need upgrading. Everything was just okay. Not great but not bad either. The evening reception is nice but the staff was borderline rude. Breakfast is better than any other complimentary breakfast.

  • Stayed: February 2017, travelled with family
    • Value
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Review collected in partnership with Embassy Suites Hotels
Thank Lisa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuiteAnaheimS, Front Office Manager at Embassy Suites by Hilton Anaheim South, responded to this reviewResponded 10 March 2017

It was our pleasure to welcome you to our hotel. We are glad that you found our location to be a great convenience to you. It is flattering to read that you consider our complimentary breakfast to be one of the best. However, we sincerely apologize if our staff may have seemed discourteous in any way and that you were not fully impressed with everything. Your suggestions about upgrading our hotel are appreciated and we will make any necessary changes to our service. We value your input, and we hope to welcome you back soon to our hotel.

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Reviewed 7 March 2017

When you walk to a hotel to check in with your family, tired from the trip. You expect to be placed in a room asap. Following that we can only checking in on or after 3:00 pm. Considering that check out is in the morning, it is unacceptable that at 3:00 pm your room its not ready.

  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Embassy Suites Hotels
Thank K7671DJjorgea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmbassySuiteAnaheimS, Front Office Manager at Embassy Suites by Hilton Anaheim South, responded to this reviewResponded 10 March 2017

We appreciate your comments. We sincerely apologize for any delays for check-in. This is not acceptable and we understand your frustrations. We value your satisfaction and we will work hard to deliver prompt service with our team. Thank you, and we hope to restore your confidence in us for another stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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