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Reviewed 4 March 2017

I was very disappointed with my stay here. I arrived for a late check in and the front desk seemed to be scrambling to find me an available room. The room I was given was in need of a remodel. I love bathtubs especially in spa like resorts and the room they gave me had a shower only, whose grout was separating and dirty. I requested a change twice to no avail. The service was disorganized ie: not answering phones, long lines at the front desk. On the up side the bed was super comfortable, the room was quiet and the heating system was wonderfully quiet and effective. The grounds are beautiful and the food at Bistro 65 was wonderful. I was also surprised that when stepping out of the room into the hallway you stepped outside which felt like a motel, not a high end hotel.

Room Tip: Ask for a renovated room.
  • Stayed: February 2017, travelled solo
    • Sleep Quality
    • Rooms
    • Service
1  Thank Joanne K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarclynR, Guest Relations Manager at Omni La Costa Resort & Spa, responded to this reviewResponded 5 March 2017

We are glad you enjoyed the room, grounds, and Bistro 65. Thank you for your additional feedback, survey, and email. As mentioned in my email to you, please let us know if we can be of assistance to you in the future. Thank you again for being our guest!

Marclyn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 March 2017

Stayed here in September in conjunction with a large vendor conference. The rooms are spread out in all directions and it was a 10 minute walk to the main conference building and restaurants. The property is lovely and the rooms are large and well appointed but could use an update. Good restaurants located nearby.

  • Stayed: September 2016, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank RustySpe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarclynR, Guest Relations Manager at Omni La Costa Resort & Spa, responded to this reviewResponded 5 March 2017

Thank you for staying with us on business. We are glad you enjoyed the property and hope you can return again for pleasure!

Marclyn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2017

The rooms are in much need of remodeling. Bad mildew smell and uninspiring décor. The pillows were stiff and hard. Furniture has been around for 30 years. The rooms are very far from the main lobby and other venues.

  • Stayed: March 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts
1  Thank C3759STpaulh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarclynR, Guest Relations Manager at Omni La Costa Resort & Spa, responded to this reviewResponded 4 March 2017

Thank you very much for your feedback. We continually look to improve our great Resort. We have golf carts that can take you to various parts of the Resort to enjoy our beautiful landscape. Thank you for being our guest!

Marclyn

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Reviewed 2 March 2017 via mobile

Stayed here for a business trip and enjoyed the room and facilities. Food was great as well. Staff very friendly. Room had a nice golf course view with a small patio. Property is spread out but not a bad walk from one end to the other. Golf carts are there to give you a ride if needed.

Stayed: March 2017, travelled on business
Thank Brett A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarclynR, Guest Relations Manager at Omni La Costa Resort & Spa, responded to this reviewResponded 3 March 2017

Thank you for being our guest on your business trip. We are glad you enjoyed our food, views, golf, and service. We hope you can return for leisure soon!

Marclyn

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 March 2017 via mobile

We went to north San Diego for work, stayed here for a week - the property is immense with. beautiful grounds, pools everywhere and is close to the beach; we had great food, a large room, great spa treatments and fabulous service - if you have any problem, contact Johnson Menezes, the director of front office operations and he will resolve it - he went over and and beyond our expectations, thank you Johnson and team!!! We will definitely come back and highly recommend the Omni La Costa Resort and Spa

Stayed: February 2017, travelled on business
Thank GuilhemLA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarclynR, Guest Relations Manager at Omni La Costa Resort & Spa, responded to this reviewResponded 3 March 2017

We love Johnson! Thank you for recognizing him and for staying with us. We are so glad you will come back again to see us!

Marclyn

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