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Reviews (421)
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All reviewsrain showeruniversal studioshuge showersafari innhotel barsister propertyrecommend this hotelthe shuttle drivernice hotelacross the streetroom was clean and comfortablea great place to staytheme parkfree shuttleloved this hotelpleasant stayfront desk staff
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Reviewed 3 weeks ago

very nice hotel, great customer service, awesome upscale room. huge shower with 2 shower heads, comfortable bed what more could one want.., close proximity to universal studios, restaurants, etc...Definitely on my list to stay again

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank Mike F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your comments. We are happy to hear you enjoyed your overall stay and were satisfied with the quality of the accommodations as well as the level of service provided. We look forward to welcoming you back to Burbank in the future.

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Reviewed 3 weeks ago

Good value compared to places closer to Universal Studios. They offer a free shuttle to Universal Studios Hollywood, and parking was free (other places I considered, we'd have to pay an additional $30-$40 per day for parking). Room was clean and comfortable. Refrigerator was handy. Large shower, easy to get in there and help your kids shower off. No tub, so you had to use the shower. If our kids were younger, that might have been more of a hassle. We used the room service for breakfast, which was also convenient.
It was great for us, but we stayed here solely for our one-day trip to Universal. This isn't a 'resort' hotel, and we did not spend much time in it. We arrived late evening, then took the earliest shuttle to Universal the next morning, came home on the last shuttle, slept again, and left for a different hotel near the beach the next morning. I usually snap a photo of the room for these reviews, and I didn't even do that! Anyway, for what we needed and wanted, it was perfect.

  • Stayed: June 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank TravelsWith2boys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this reviewResponded 3 weeks ago

Thank you for your comments. We are happy to hear you enjoyed your overall stay and were satisfied with the quality of the accommodations as well as the level of service provided. We look forward to welcoming you back to Burbank in the future.

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Reviewed 4 weeks ago via mobile

We stayed here for three nights and were given a ground floor room(139) and the ceiling was that thin we could hear every footstep from the room above plus a young child that enjoyed jumping of the bed every few minutes plus add that to a very noisy fridge that cut in every half hour or so meant we did not get much sleep on the first night. The bed mattress was hard and quite uncomfortable but otherwise the room was clean and tidy and the bath room was great and the rain shower head topped it off. We found the front desk staff helpful but not overly friendly and at times a bit dissmissive. We may stay there again but certainly not in a ground floor room.

Stayed: June 2018, travelled with friends
Thank Bob P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this reviewResponded 4 weeks ago

Thank you for your comments. We sincerely apologize for the noise issues you encountered during your stay as we are looking into a way to resolve this issue. Our goal is to provide excellent service to all of our guests and we are disappointed to hear that this wasn't conveyed during your stay. We have discussed this with our Front Desk Staff to ensure they are aware of the high standards of guest service that is expected of them.Thank you once again. We look forward to welcoming you back to Burbank in the future.

.

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Reviewed 4 weeks ago

First the good stuff- The hotel was clean and the staff were very friendly and helpful. The shower in our room was a 2 person and was clean and worked well. The hotel shuttle staff were also very friendly and helpful. The location was convenient and easy to get to. The friendly staff was a huge bonus for this hotel, they really did make our stay much more enjoyable.
Now my complaints- the room was too expenses for very few amenities. No onsite pool (they have a deal with the hotel across the street so you can use that one, no towels at the pool (don't forget them or someone has to walk back wet to get some) no hot tub (which I would have loved after 3 days at Disneyland and another full day at Universal Studios, I was sore). The onsite restaurant is expensive, on a vacation like ours it would have been so nice to have a free or less expensive continental breakfast. The hotel is older and everything appears to have seen better days, even the sheets (on one bed they had a tear in them) the awning outside our room window was torn to shreds (doesn't impact the stay but something you notice).

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank Jens_twins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this reviewResponded 4 weeks ago

Thank you for your comments. We apologize for the issues you encountered during your stay. The Coast Anabelle Hotel and Safari Inn are owned by the same company and thus share amenities such as the fitness center, pool and restaurant. Our apologies for the negative experiences. Thank you once again for your feedback.

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Reviewed 11 June 2018

We checked in here for our wedding night and the staff and rooms were excellent. We loved the rain shower, the size of the bathroom, the mini bar and the bed. The location was close to everything we needed and there was enough parking.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels
Thank rosecajulis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CoastAnabelle, Front Office Manager at Coast Anabelle Hotel, responded to this reviewResponded 12 June 2018

Thank you for your comments. We are happy to hear you enjoyed your overall stay and were satisfied with the quality of the accommodations as well as the level of service provided. We look forward to welcoming you back to Burbank in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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