I was very happy with the excellent staff service and clean rooms. Everything from the room lights and windows we can open and large bathroom were perfect. As soon as you enter the lobby, the hotel feels like a peaceful oasis right in the middle of LA.
Thank you Andrew for helping me at check in.
My room however was next to the hotel vent, so at night the noise was a bit disturbing. Hotel staff came to check and said they would try to reduce the noise, but I could still hear it. This person also offered a $100 coupon for my hotel expenses to redeem my discomfort, but apparently it was not noted because not mentioned during check out and I did not bring up the matter.
The restaurant serving breakfast is however lacking when considering the overall price and quality of the hotel.
The B & O TV and remote control are very sleek and high tech, but I also defy any guest to figure out how to use the remote control intuitively in a few minutes. I just gave up after a while.
Also, be careful of the floor lamp connection line on the floor, mine was hidden behind the heavy curtains, so I tripped many times on it, I finished by just disconnecting the line to avoid accidents.
The hotel also offers bungalow rooms, that can offer more privacy.More