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2 - 7 of 202 reviews
Reviewed 6 February 2020

Date of stay: February 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
RandburgGM, Front Office Manager at Mercure Johannesburg Randburg, responded to this reviewResponded 15 March 2020

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 5 February 2020

The place was centrally situated for me, very clean, very friendly staff. Good breakfast served for all the days I was there. Good value for money as I had to book at short notice and even when I extended this was still reasonable

Date of stay: January 2020
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Keith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RandburgGM, Front Office Manager at Mercure Johannesburg Randburg, responded to this reviewResponded 15 March 2020

Dear Keith,

Thank you for your lovely comments regarding the service you received from our team members, we will make sure to share your kind words as we know it will mean a great deal to them. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests.

Sincerely
Evah Khumalo
Front Office Manager

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Reviewed 3 February 2020

This is my second stay at this Hotel and they have not faulted. It was a very comfortable stay. Their In Room delivery service is the most convenient way to order Food from an array of restaurants and it will be delivery to your room - especially after a long hard day at work.
Breakfast is prompt and have good choice for any traveler.

Date of stay: January 2020
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank overlandposworx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RandburgGM, Front Office Manager at Mercure Johannesburg Randburg, responded to this reviewResponded 15 March 2020

Dear valued guest,

We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

Kind regards
Evah Khumalo
Front Office Manager

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Reviewed 8 December 2019 via mobile

Spent 3 days on business trip at my usual Randburg hotel of choice for several years.
Great staff - Lesedi, Inno, Evah and Tatenda
Easy and speedy check in with optional room upgrade!!
Affordable and quality food and drinks at the restaurant and bar
Great location with the new mall stone's throw away - great shopping experience
Everything is perfect except for the gate sign (a bit of paint can do)

Date of stay: November 2019
Trip type: Travelled on business
Thank Clement263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RandburgGM, Front Office Manager at Mercure Johannesburg Randburg, responded to this reviewResponded 15 March 2020

Dear Clement,

Thank you for referencing so many of our team members by name, as we are now able to reach out to them individually and let them know how they made such a positive impact on your stay. We also would like to thank you for pointing out the good value for money of our hotel as we always strive to ensure the best pricing for our guests.

Sincerely
Evah khumalo
Front Office Manager

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Reviewed 16 November 2019

This was our third time at the hotel and we have no complaints. The staff wad very friendly and promptly attended to issues raised. The location next to the new mall could not be better. Highly recommended

Date of stay: November 2019
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Raymond C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RandburgGM, Front Office Manager at Mercure Johannesburg Randburg, responded to this reviewResponded 15 March 2020

Dear Raymond,

Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated.

Sincerely
Evah Khumalo
Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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