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Traveller rating
103
77
33
11
6
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All reviews reception staff reception area tv channels on duty beautiful hotel enjoyed my stay stay there again great stay rooms are clean excellent service conference security uber cleanliness maintenance sa establishment
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2 - 7 of 230 reviews
Reviewed 12 December 2020

What this hotel lacks in shiny newness and the fanciness of the New Hotels in Sandton City it more than makes up for in its welcoming hospitality.
The rooms are incredibly spacious and spotlessly clean as are the numerous public areas. The beds were very comfortable with lovely pillows. The bar is cosy and serves a wide range of drinks. Breakfast was served daily in the bright, airy restaurant and could if wished be eaten on the veranda overlooking the pool. Breakfast itself was table service instead of buffet due to Covid19. It was still very plentiful, with cereal, fruit, yoghurt, a pastry, full cooked breakfast and toast. The restaurant was mostly closed the rest of the time due to reduced numbers as like many hospitality venues worldwide this hotel has been affected by the pandemic. However, the hotel is also a conferencing centre and when they had large groups staying we had the opportunity to have the set lunch or dinner which we did on a couple of occasions, the food was plentiful, fresh and tasty.

But what sets this hotel apart from many of the 5* hotels I have stayed in around the world is the staff. Everyone we encountered from the security guard at the gates to the reception staff, cleaners, waiters, bar staff were welcoming, friendly, polite and could not have been more helpful. We felt safe, secure and very well looked after. So much so that we cancelled our 4 night stay in Sandton City and extended our stay at The Apollo. Eloise who is the reception manager hooked us up with Sydney of Nzewe Tours who we spent a fantastic couple of days with on a Safari and a tour tailored to what we wanted to see and nothing was too much trouble.

If you’re looking for a posh fancy hotel where you are just another guest this hotel is not for you. But if you are looking for a friendly hotel with great facilities where you are treated like an old friend where nothing is too much trouble then The Apollo should be your first choice.

We had to make this trip so South Africa as our Uncle had passed away and we had a lot to attend to, everything was made easier by the kindness and help of the hotel staff. We need to return in the New Year and The Apollo Hotel will be our first and only choice for accommodation.

Date of stay: December 2020
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Review collected in partnership with this hotel
Thank lsincl942294
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 December 2020

The space is good, the location is also good, the friendly staff at reception makes things even better, the rooms are nicely clean with aircon, just improve on more tv channels and wifi quality, then you are the best

Date of stay: November 2020
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank LawrenceRamakatane73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 November 2020

The hospitality was fantastic.The boardroom,rooms and service there were excellent I had a great time conducting business there.They are always looking out for our safety and always ensuring that we are comfortable.

Date of stay: October 2020
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank publichealthinst2020
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 October 2020

TV remotes and air cons rarely ever work. This is something that I would let sly for a standard room, however, I visit the hotel at least once a week and this has been the case with almost every luxury room I have stayed in.

Not Luxury material, if you know what the word means.

Date of stay: September 2020
  • Trip type: Travelled on business
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Review collected in partnership with this hotel
Thank 288bridgette
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2020

Hotel is terrible..I felt like I was in a prostituting place..the worse place I ever stayed..I regret spending my money there....the room furniture looked like I'm in the 80s..the bed linen looked dirty...the carpet needs to be changed..too many hotel staff sitting outside and looking at people entering the hotel...this place really need a wake up call..

Date of stay: September 2020
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Review collected in partnership with this hotel
Thank dbaloy902461
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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