The hotel is really great and I would recommend it to others. The service was good and I enjoyed my stay at the hotel. It is also a great place to take family or friends to if you are looking for a hotel when on Holiday.More
Agoda
Taking safety measures
Staff very friendly, Security reassuring and the service amazing! The reception was amazing, the lady on duty went out of her way to ensure that we get the most comfortable room on the reasonable rate still. I really loved the place...
Dear Mradeb670560,
Thank you for your delightful review of your recent stay with us at Sierra Square Hotel. A guest leaving having really love the hotel, reassures us that we are providing the service and value to our guests.
Once again, thank you for your review and we look forward to welcoming you back on your next trip to Randburg.
Kind regards
Andrew Merrill
General Manager
The service from the booking right through to the breakfast was all helpful and friendly will recommend this hotel to anyone business or fun, from now on this will be the only place I book for my year end function stays.
Dear Annelize 1974,
Thank you for your review of your recent stay with us at Sierra Square Hotel
We are delighted to to receive feedback on your stay with us here at Sierra Hotels. Thank you for taking the time to post your positive review and we look forward to welcoming you back on your next trip to Johannesburg.
Kind regards
Andrew Merrill
General Manager
Not bad for the price you pay, the breakfast if great with lots of choices. Can't say the same about the dinner buffet it's good but more like canteen food. My room didn't have still water when I arrived so I had to boil tap water and wait for it to cool down. No CURTAINS at all, just blinds so you can't enjoy the morning sunlight which was disappointing if you like natural light. This establishment offers free Wi-Fi at the RECEPTION area which is always packed with people, can you at least get a Wi-Fi extender so that we can work from our rooms or watch Netflix in our own comfort.
Dear Bongani Baloyi,
Thank you for your review of your recent stay with us here at Sierra Hotels.
Regrettably our complete WIFI system was knocked out on Saturday the 23rd of November along with most of our IT system during a large electric thunderstorm. We have set up a temporary WIFI Net work in our reception area to offer a temporary solution to our guests as we are in the process off installing a new network and large user access points are not over the counter items, when you have to procure in excess of 50 units.
We apologize that our WIFI network is not 100% what it should be, and your concerns raised will be passed through toe the respective department heads.
Thank you for your review.
Kind regards
Andrew Merrill
General Manager.
As my review report.
I am looking for accommodation that makes me feel like home, this room did not do that for me,
Top sheet did not fit bed which we eventually removed and have no idea why they install it when it out of place.
Also a bar fridge to keep water cold would have helped like the B&B's.
There is nothing special here except I would recommend the breakfast.
Dear Andre Mare,
Thank you for your review of your recent stay with us at Sierra Square Hotel.
We are disappointed that we did not meet your exception to feel like home, and your items raised have been passed through to our housekeeping department for investigation.
In room fridges fall under four stars and above in the South African Tourism grading and we would recommend that should it be a deciding factor in your hotel booking, that an inquiry is made prior to booking to check that an establishment offers the in room fridge facility.
Thank you for your compliment regarding breakfast and we are delighted that you enjoyed the buffet breakfast.
Once again thank you for your review.
Kind regards
Andrew Merrill
General Manager
a very satisfactory stay, the location is excellent and the conference facility of high standard, the staff is friendly and very kind and the service of good quality. I can recommend the Sierra Squarre Hotel to others who travel for business purposes and want a non hassle experience
Dear Cels348,
Thank you for your review of your recent stay and conference with us at Sierra Square Hotel.
We are delighted to have met your exceptions for your conference and accommodation option in Randburg.
Once again, thank you for your review and we look forward to welcoming you back on your next trip to Randburg.
Kind regards
Andrew Merrill
General Manager
