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Reviewed 27 June 2018 via mobile

Arrived June 20th and was promptly greeted by the bellman taking our bags. While waiting to check in we were offered various refreshments. Our butler Geremis was fantastic constantly seeing to our every needs. I could text Geremis anytime and would get prompt service. The pools, beds, and rooms are some of the best I have seen and I travel a lot. Can’t wait to come back and visit again.

Stayed: June 2018, travelled with friends
Thank Kimberly T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality-Majestic, Customer Care at Majestic Mirage Punta Cana, responded to this reviewResponded 29 June 2018

Dear Kimberly T,

Please allow me to personally thank you for your kind words about our resort and for sharing them here on TripAdvisor.

We greatly appreciate your compliments towards our resort, rooms and we are happy to hear that Geremis took such great care of you. It is very important to us that every guest receives star treatment during their entire stay from our staff.

We hope to see you many more times for even more excellent vacation experiences.

Warm regards,

Vanessa Mercedes
Customer Care
Majestic Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2018

We enjoyed our honeymoon at the Majestic Mirage. It was absolutely amazing. We are low key people and still went to the shows nightly (they were great). Our favorite spots were the coffee shop and PHENOMENAL martini bar beside the French restaurant. We can’t wait to come back!!!

Room Tip: We stayed in building 5 with a beach/pool view! Awesome!
Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
Thank kerrybear1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality-Majestic, Customer Care at Majestic Mirage Punta Cana, responded to this reviewResponded 28 June 2018

Dear kerrybear1982,

First of all congratulations on your recent wedding. We are truly honored that you chose us for your honeymoon celebration.

We are delighted to see that you enjoyed our nightly entertainment and that you had a good experience at our bars throughout the resort.

We all look forward to your next visit to Majestic Mirage.

With warm regards,

Lisbeth Aponte
Customer Care
Majestic Resorts

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 June 2018

We stayed at the resort for 3 days. The resort made our stay very pleasant. While booking I told them we were on our honeymoon. They gave us great room and even arranged romantic dinner on the beach (at no extra cost). The staff was friendly and kind. The resort was clean and the all inclusive package makes it a pretty good thing.

The only issue I had was the cleaning staff will knock on your door and if you do not have the

Room Tip: we chose the room with direct access to the pool. We could literally step into the pool from our living room.
Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
Thank Luis C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality-Majestic, Customer Care at Majestic Mirage Punta Cana, responded to this reviewResponded 28 June 2018

Dear Luis C,

First of all congratulations on your recent wedding. We are truly honored that you chose us for your honeymoon celebration.

Your comments encourage us to keep giving the best of us, since it is proof that we are achieving our main goal which is to make the best of all our guests vacations.

We would like to extend our apologies for any inconvenience you experienced during your stay. Here at Majestic, we try to make every guests´ stay as special and memorable as possible.

We all look forward to your next visit to Majestic Mirage.

With warm regards,

Lisbeth Aponte
Customer Care
Majestic Resorts

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Reviewed 26 June 2018 via mobile

This hotel is all what you looking for,the rooms are amazing and the staff are friendly and always with a smile.The pools are great and the food super good specially the steak house.Our botler Willyn welcomes our family of 7 with the most outstanding service I have ever experienced and he was very kind with all of us.The bartender Johnny in the swim up bar served us really awesome drinks and Antonio too.Alfa in the coffee shop,Julio in the buffet all where amazing and made our family vacations super special, thanks

Stayed: June 2018, travelled with family
Thank JCGM33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality-Majestic, Customer Care at Majestic Mirage Punta Cana, responded to this reviewResponded 29 June 2018

Dear JCGM33,

Thank you for selecting our hotel for your vacation and for sharing the impression of your stay at our resort.

Our wonderful staff is always looking forward to offer services and attentions crafted to each of our guests needs. We all want you to feel as in paradise, receiving from our team a true royalty treatment. It is such an honor to hear from you that we have accomplished our purpose during your stay with us.

We all look forward to your next visit to Majestic Mirage.

With warm regards,

Lisbeth Aponte
Customer Care
Majestic Resorts








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Reviewed 26 June 2018

Arrived home 6-20-18 after a week. Went for hubby's 55th bday and had a great time! Will def return. Our butlers,Pablo and Nathaniel were great, we aren't very demanding but they checked on us daily and responded quickly to our requests. Decorated room several times and made a beautiful collage of pics of us for his 55! It is rubber, like a placemat so will last forever!!! Our favorite bartender/server,Jorlenis, always met us with a smile and hug, made yummy drinks and would even look for us to just say hi!!

Stayed: June 2018, travelled as a couple
Review collected in partnership with this hotel
Thank shandaprescott4613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quality-Majestic, Customer Care at Majestic Mirage Punta Cana, responded to this reviewResponded 27 June 2018

Dear shandaprescott4613,

First of all congratulations on your hubby's recent birthday. We are truly honored that you chose us for this important celebration.

Our wonderful staff is always looking forward to offer services and attentions crafted to each of our guests needs. We all want you to feel as in paradise, receiving from our team a true royalty treatment. It is such an honor to know from you that we have accomplished our purpose during your stay with us.

Rest assured that your compliments will be shared with Pablo, Nathaniel and Jorlenis.

Thank you for sharing such a lovely review and we look forward to hosting you again soon for what is sure to be another spectacular holiday.

With warm regards,

Lisbeth Aponte
Customer Care
Majestic Resorts

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