Beautiful hotel, photos don’t do it justice. Wonderful service given by all hotel staff, all were very friendly and helpful. Food was good in Indian/Thai restaurant and the maya restaurant. Pool bar food was also good, staff were brilliant. Room was very clean and comfortable.
Short walk to beach restaurants/bars, food is delicious and cheap! You will need to ask for you food to be spicy/hot as it is toned down a lot for westerners, medium spice was quite mild for us. Definitely eat outside the hotel, much cheaper.
Beach is beautiful, took trips by longboat to railay beach and hong island, both were beautiful. Hong island was great for snorkelling.
Went to krabi night market and for a hike at local nature reserve khao ngon nak, definitely recommend.

We found the hotel to be very good. It is a large hotel but that also gives you plenty of space and it doesn’t feel claustrophobic. The breakfast selection and quality was more than adequate but some of the staff did lack attention to detail on occasions such as bring the incorrect beverage order or what would appear to be slow in replacing key items on the hot plat.
We ate in the White Lotus and chose the Indian menu given the reviews but in my humble opinion I did feel, on the night we dinned there, it did not deserve the superlatives.
The Club Millesime were very, very helpful and definitely added to the overall experience of our holiday. I would strongly recommend taking the Sofitel organised excursion to Hong Island as the scenery and experience was excellent.
The hotel is a very short ten minutes from the small but adequate village of Klong Muang aka Nong Thale along a well illuminated road. There is no pavement along the road however there is pedestrian walkway and to be 13cm of kerbstone is not going to prevent an accident so the walk to and from the village is safe. Plus there are very regular (almost every two hourly) courtesy bus to/from Ao Nang.
Would I use the hotel again? I highly unlikely, but that has nothing to do with the hotel, its down to Krabi. Whilst the area is very scenic, we found the food in every place we ate at to be far too westernised/internationalised despite reassuring the server that we do like spicy Thai food; it wasn’t just about spice but balance of flavours that Thai cuisine is renowned for – it just was there.