The hotel, and it's grounds, is fantastic. Convenient location, delicious on-site dining, fun children's club and a huge pool!
Check-in process was lethargic and could've been handled with more efficiency and the staff in the reception/lobby area could do with some more hospitality training. they seemed cold and expressionless.
However, their inefficiency was outshone by the excellent service provided by the wonderful staff at the Kid's Club and at the hotel's Maya & Lotus restaurants. The staff at these places are amazing and we (parents & two kids) really enjoyed getting to know them.
Thank you so much!More
- Free Wifi
- Free Parking