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Reviewed 1 April 2018

Very good staff service, hotel facility, in-room facility, large swimming pool, variety of breakfast menu but beach access need to cross small road in front of hotel and beach is a bit narrow when water level is up high.

  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank kritwitj2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poorit N, Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 3 April 2018

Bonjour 'kritwitj2018',

Thank you for sharing your positive feedback on TripAdvisor.

We regret that the beach did not meet your expectations, however, we are pleased to read that you appreciated the services provided by our team, the hotel's facilities and the variety of breakfast during your recent visit. Your kind feedback is most encouraging and will be shared with our team members.

We look forward to welcoming you back soon for another Sofitel experience.

Yours Sincerely,

Poorit Nookua
Guest Experience Manager - Sofitel Krabi Phokeethra Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 April 2018 via mobile

We have just spent 6 days at the Sofitel Krabi. We thoroughly enjoyed ourselves, great pool, great staff. We strongly recommend paying a bit extra for your room to upgrade to Club Millesime for afternoon tea and wine tasting. The service, especially Ing, was excellent. We will definitely return.

Stayed: April 2018, travelled as a couple
Thank Gabriella612
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poorit N, Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 3 April 2018

Bonjour 'Gabriella612',

Thank you for sharing such a positive feedback on TripAdvisor.

We are thrilled to read that your recent stay was enjoyable and that you appreciated our biggest pool in Thailand and our Club Millesime service during your visit. We are glad also to learn that you experienced the exceptional service from our Ambassadors, especially from Khun Ing, who is a real asset of this hotel. Your kind words of praise will be passed on to her and will definitely motivate her to keep up the good works.

We look forward to welcoming you back soon for another Sofitel experience.

Yours Sincerely,

Poorit Nookua
Guest Experience Manager - Sofitel Krabi Phokeethra Golf & Spa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2018

Everything worked out well during our one week stay.
Breakfast is amazing, the gym had also steam sauna and finnish sauna.
Regular water in the room was complimentary.
Rooms were quiet, beds were great. Sfaff was friendly.
The pool bar was quite expensive, maybe because the hotel was far from the bars there was no competition from the beach bars. So if you want a good beach to swim instead of pool and you want to stay near the hotel when eating out, then this might not be your hotel. If you like to walk about 10minutes, you find decent beach restaurants and bars and places to swim in the ocean. As you see from the picture the beach infront of the hotel is quite nasty.
Any ways, i recommend this hotel.

  • Stayed: January 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Marko H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poorit N, Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 3 April 2018

Bonjour 'Marko H',

Thank you for sharing your positive review on TripAdvisor.

We are most delighted to read that you had an amazing week in our hotel and that you appreciated the breakfast, the gym, the accommodation and also the friendliness of the Ambassadors during your visit. Your motivating feedback is always appreciated by our hard working team members.

Thank you again for recommending our hotel to other travelers. We look forward to welcoming you back soon at Sofitel Krabi Phokeethra.

Yours Sincerely,

Poorit Nookua
Guest Experience Manager - Sofitel Krabi Phokeethra Golf & Spa Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2018 via mobile

Beautiful hotel, photos don’t do it justice. Wonderful service given by all hotel staff, all were very friendly and helpful. Food was good in Indian/Thai restaurant and the maya restaurant. Pool bar food was also good, staff were brilliant. Room was very clean and comfortable.
Short walk to beach restaurants/bars, food is delicious and cheap! You will need to ask for you food to be spicy/hot as it is toned down a lot for westerners, medium spice was quite mild for us. Definitely eat outside the hotel, much cheaper.
Beach is beautiful, took trips by longboat to railay beach and hong island, both were beautiful. Hong island was great for snorkelling.
Went to krabi night market and for a hike at local nature reserve khao ngon nak, definitely recommend.

Stayed: March 2018, travelled as a couple
1  Thank LetitiaElp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poorit N, Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 3 April 2018

Bonjour 'LetitiaElp',

Thank you for sharing your positive review on TripAdvisor.

We are glad that you had an excellent stay in Sofitel Krabi and that you appreciated the friendliness and assistance of our Ambassadors, the quality of our food and the cleanliness of the room. We will definitely share your kind feedback with our team members.

We look forward to welcoming you back soon at Sofitel Krabi Phokeethra.

Yours Sincerely,

Poorit Nookua
Guest Experience Manager - Sofitel Krabi Phokeethra Golf & Spa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 March 2018

We found the hotel to be very good. It is a large hotel but that also gives you plenty of space and it doesn’t feel claustrophobic. The breakfast selection and quality was more than adequate but some of the staff did lack attention to detail on occasions such as bring the incorrect beverage order or what would appear to be slow in replacing key items on the hot plat.
We ate in the White Lotus and chose the Indian menu given the reviews but in my humble opinion I did feel, on the night we dinned there, it did not deserve the superlatives.
The Club Millesime were very, very helpful and definitely added to the overall experience of our holiday. I would strongly recommend taking the Sofitel organised excursion to Hong Island as the scenery and experience was excellent.
The hotel is a very short ten minutes from the small but adequate village of Klong Muang aka Nong Thale along a well illuminated road. There is no pavement along the road however there is pedestrian walkway and to be 13cm of kerbstone is not going to prevent an accident so the walk to and from the village is safe. Plus there are very regular (almost every two hourly) courtesy bus to/from Ao Nang.
Would I use the hotel again? I highly unlikely, but that has nothing to do with the hotel, its down to Krabi. Whilst the area is very scenic, we found the food in every place we ate at to be far too westernised/internationalised despite reassuring the server that we do like spicy Thai food; it wasn’t just about spice but balance of flavours that Thai cuisine is renowned for – it just was there.

  • Stayed: March 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
1  Thank alasuberdaplatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Poorit N, Manager at Sofitel Krabi Phokeethra Golf & Spa Resort, responded to this reviewResponded 3 April 2018

Bonjour 'alasuberdaplatz',

Thank you for taking your time to share your feedback on TripAdvisor.

We are pleased to read that you appreciated the hotel atmosphere, the variety of breakfast, the Club Millesime service and also the excursion with Sofitel speedboat and that you enjoyed your visit in Krabi. Your kind comments are always appreciated by our hard working team members.

We hope that we will have another opportunity to welcome you again at Sofitel Krabi Phokeethra.

Yours Sincerely,

Poorit Nookua
Guest Experience Manager - Sofitel Krabi Phokeethra Golf & Spa Resort

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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