Cypress' warm, friendly and caring hospitality was obvious from the first email interaction when they offered to book supper for us at Polka restaurant ahead of our arrival. Their care was extended beyond just the humans in our party but also to our beloved Jessica and Cypress let us know that there would be a garden for her to run around in at the accommodation. We arrived much later than anticipated --past midnight and still Cypress were warm, welcoming and generous with their patience. We had such a lovely stay the first time round travelling to our destination that we chose to again stay at Cypress on the way back home. This meant that we got to experience both Cypress Cottage and Jacaranda Cottage--both equally comfy and very very lovely.
Additionally we are vegan and Cypress went out of their way to make sure our breakfast catered to our dietary preferences.
Overall we felt like more than just customers--we felt like we were welcomed as community members.
Thank you Hillary and Team -- you helped make the kick-off and wind-down of our holiday special.More
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