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Niels Thomas
Cromer, United Kingdom

High Quality Lodging and Camp Ground

5.0 of 5 bubblesReviewed 23 Nov 2022
Checked into Woodlands on 16th November. Our party of four booked both a cottage and a camping site. This is an oasis and not to be missed. The cottages are all of a high standard, spotlessly clean and well appointed, and the camp sites are all on lush grass and have clean ablution blocks and power. As a real bonus, they have a beautiful swimming pool with clear water. The following morning, it was obvious that the place is well managed, as there were smartly dressed staff around the grounds tending to maintenance. A very nice touch is the availability of ready meals in reception that can be microwaved, along with wine and beer to purchase. Highly recommended.
Date of stay: November 2022
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Mike and Anne West, Owner at Woodlands Stop Over and Lodge, responded to this review
Responded 01 Dec 2022
Hello Criticus123,
WOW! Thank you so very much for your very high rating and fabulous review of us all here at Woodlands Stop Over & Lodge. So very thrilled to hear that you experienced the full spectrum of our accommodation from the campsites, using the shared ablution facility, to the self-catering, fully equipped Riverview rooms.
Also absolutely delighted to read your comment "This is an oasis and not to be missed". Thank you!
We value this comment which certainly is very motivating as we continue to strive for excellence!
Hope you enjoyed a couple of our MIKE'S MEALS together with a glass of our in-house 'Hunters' Road Wine'
Trusting that you will be back to stay with us and to visit our beautiful Botswana again soon?
Kind regards,
Mike & Anne West (Owners)
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 21 November 2022

My wife and I spent a night at Woodlands on our way to Zambia from South Africa, we loved the location on the river, the beautiful gardens and walking through the gardens, the staff were friendly, the unit was neat and clean and we will definitely use Woodlands again, thank you.

Date of stay: November 2022
    • Sleep Quality
    • Rooms
    • Service
Thank Andrew S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike and Anne West, Owner at Woodlands Stop Over and Lodge, responded to this reviewResponded 1 December 2022

Good day Andrewschoeman,
Thank you so very much for your very high rating of us here at Woodlands Stop Over & Lodge and the lovely review you have given us. We are thrilled to hear that you enjoyed the view over the river and the walk through the gardens. Our staff all have specific areas of responsibilities and love welcoming our valued guests, so we will all be waiting for your return visit which we look forward to!
Trust that the rest of your visit through our beautiful country Botswana was a good and memorable one?
Many thanks again.
Kind regards,
Mike & Anne West (Owners)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 November 2022

The campsites and ablutions are really very nice. However they are very close together - your neighbour is about 5 metres away. We had the unfortunate situation of a group of 12 French tourists with children and their guide pitching their camps right next to us. Although the rules are no radios or music they played music for about an hour until we requested the guide in a discreet manner (not to embarrass him in front of his guests) to turn off the music at 8.15pm. He then shouted abuse at us saying 8,9 or 10 o'clock what does it matter? I then had to have an argument with him that there is no music allowed at any time. This spoilt our stay. Then when this group left the toilets had not been flushed with No.2 in them and the toilet seats were full of urine. So although Woodlands itself was great through no fault of theirs we had a bad experience.

Date of stay: October 2022
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank ottomark
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike and Anne West, Owner at Woodlands Stop Over and Lodge, responded to this reviewResponded 9 November 2022

Hello ottomark,
Thank you so much for taking the time to rate us so highly and for documenting your experience here at Woodlands in so much detail!
We have made a note of all you have said and meetings have been held with the staff to better address the issues which should NOT have arisen at all. Our standards are extremely high and we take pride in offering, what we believe, to be a reputably GOOD PRODUCT.
I do wish you had brought it to the managements attention immediately in order for us to have dealt with the problem at hand with the individuals directly and promptly. ( I am writing to them as well)
We do, however, apologise for the disappointing experience and only hope that it will not put you off re-visiting Woodlands Stop Over & Lodge again?
Kind regards,
Mike & Anne West (Owners)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2022

Great Stay and peaceful environment. Friendly Staff and " Mike's Meals" are good value and tasty. Gardens and rooms well maintained with plenty bird life and safe to walk around the bush in the property.

Date of stay: October 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank afield2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike and Anne West, Owner at Woodlands Stop Over and Lodge, responded to this reviewResponded 9 November 2022

Hello afield2022,
Thank you so much for taking the time to rate and review us here at Woodlands Stop Over & Lodge-- and so highly as well!
We not only appreciate your comments, which are so motivating for us all, but also for your valued support!
So happy to hear that you had a great stay in the peaceful environment in amongst the friendly staff enjoying the home-made "Mike's meals" which are loving prepared!
The Woodland Kingfisher has arrived since your visit so be sure to be back soon to enjoy their serenades?
Kind regards,
Mike & Anne West (Owners)

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Reviewed 24 October 2022

What a wonderful place close to Francistown. An oasis to relax. We loved the top-notch facilities, gardens, bird walk and viewing deck. Great attention to detail. This is why Woodlands is a favourite stopover. We stayed a few days and we are so glad that we did!

Date of stay: October 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank BrentA330
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike and Anne West, Owner at Woodlands Stop Over and Lodge, responded to this reviewResponded 28 October 2022

Hello BrentA330,
Thank you so very much for such a fabulous review of us here at Woodlands Stop Over & Lodge. We are so thrilled that you found our "oasis" so close to the busy city of Francistown.
We do work very hard at maintaining our property in the condition that you found it to be in... and appreciate it when our valued guests notice and comment. All our staff are very committed to Woodlands which they consider their home!
We trust that you will be back again soon?
Kind regards,
Mike & Anne West (Owners)

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Reviewed 22 October 2022

It was a pleasure stopping over at Woodlands. The room was big and airy and and the beds comfortable with clean linen. There is a lovely deck to sit on and our own verandah also had comfortable furniture to use. We'd highly recommend Woodlands Stop Over and Lodge.

Date of stay: October 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Linda E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike and Anne West, Owner at Woodlands Stop Over and Lodge, responded to this reviewResponded 28 October 2022

Good day LindaE,
Wow! Thank you so much for your high rating and really lovely review of us here at Woodlands Stop Over & Lodge.
I shall certainly be reading your comments to all the staff who are very committed in their areas of responsibility. It is very motivating for all us when our valued guests appreciate, enjoy and comment on what we work hard to provide.
We trust that you enjoyed your visit through our beautiful Botswana and that you will be back very soon again?
And of course stopping again with us?
Kind regards,
Mike & Anne West (Owners)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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