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malaga29007
Kampala, Uganda

Pleasant overnight

4.0 of 5 bubblesReviewed 04 Jan 2022
The family chalet was clean and comfortable. For some reason we were not given the option of a chalet for two, although when we arrived the place was almost empty.
Bathrooms should be updated, specially the toilets. Beds are a bit too soft.
The camp is beautiful and very well kept.
Date of stay: December 2021
4.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Review collected in partnership with this hotel
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Mike and Anne West, Owner at Woodlands Stop Over and Lodge, responded to this review
Responded 06 Jan 2022
Good day malaga29007,
Thank you so much for your great rating and comments about Woodlands Stop Over and Lodge.
The accommodation you stayed in was all that was available the night that you stayed. The rooms that appeared empty had been pre-booked and paid for with the guests arriving late after a long road journey.
All the small chalets (7) in the campsite area remain closed since April 2020 when the ban on travels affected us all so badly in this industry and we have still not had the return of business to be able to re-open them. Sad to say the least!
The same applies for the rennovation of rooms and in particular the bathrooms, all of which as you could well understand are very expensive projects in times when basic maintenance is what is a huge priorty. To keep our property and grounds "beautiful and very well kept" also requires committment and deditcation as well as funds in order to maintain our pristine Woodlands Stop Over & Lodge in the condition you found it!
So happy that you stopped with us and experienced and little bit of our beautiful Botswana just outside a hustling busy city-- Francistown.
Trust you will stay with us again one day again in the future but please book well in advance in order to get a beautiful Riverview Room which sleeps just 2 persons to avoid your disappointment?
Kind regards,
MIke & Anne West (Owners)
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviews (508)
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Reviewed 4 January 2022

Everything was perfect from crystal blue pool, green grass and clean ablution facilities. Walked down to the river bed which was fabulous, highly rate their camping facilities. Staff helpful and friendly when checking in.

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
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    • Service
Review collected in partnership with this hotel
Thank Liesl_erasmus
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike and Anne West, Owner at Woodlands Stop Over and Lodge, responded to this reviewResponded 6 January 2022

Hello Liesl_erasmus,
So lovely receiving your very postive feedback. Thank you so much for your high rating of us as well as your terrific review. We are so happy to hear that you thought everything was perfect! We do strive for excellence here at Woodlands Stop Over & Lodge and our staff love performing to the hugh standards as they then also receive lovely compliments. Thank you!
We trust that the rest of your trip through Botswana was a happy memorable one and that you will be back soon. We are waiting to welcome you again.
Kind regards,
Mike and Anne West (Owners)

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Reviewed 26 December 2021 via mobile

Definitely one of the best stop over camping spots, well managed and well maintained . Lovely walk down to the river , lovely clean pool and ablution facilities.if possible and you have an hour or two stop at the crocodile farm next door, absolutely fascinating and learnt things I never knew about crocodiles

Date of stay: December 2021
Trip type: Travelled as a couple
Thank 485liesle
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike and Anne West, Owner at Woodlands Stop Over and Lodge, responded to this reviewResponded 30 December 2021

Good day 485liesle,

Thank you so much for the super rating and the really lovely review of us all here at Woodlands Stop Over & Lodge.
It's lovely to hear that you enjoyed the camping area and felt that it's one of the best that you have experienced here in Botswana. It's always very encouraging for all of us here as we do work hard at trying to keep everything in tip top shape whilst still "tip-toeing" through the Covid era!
Happy to hear there's always new things to learn about crocodiles!
We look forward to your return visits to us in the future.
Kind regards,
Mike & Anne West (Owners)

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Reviewed 21 December 2021

We thoroughly enjoyed our stay. Riverview rooms were quaint, clean and well presented. Plenty of space for two mattresses for the kids. Always having a self catering section to the room. Pool was lovely and clean and kids enjoyed the swim. Will certainly look at an extended stop over next time

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GarethWeinrich
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike and Anne West, Owner at Woodlands Stop Over and Lodge, responded to this reviewResponded 30 December 2021

Good day GarethWeinrich,

Thank you so much for the great rating and the fabulous review of us here at Woodlands Stop Over & Lodge. So very glad that you found everything to your satisfaction and that the children enjoyed the swimming pool! Everyone was happy? We do look forward to your future visits and longer stays. Thank you for your recommendations.
We trust that your holiday through Botswana was a happy and memorable one?
Kind regards,
Mike & Anne West (Owners)

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Reviewed 20 December 2021

Lovely setting in the bush. The gardens have been beautifully maintained. We were grateful for the tea / coffee / biscuits that we were able to enjoy on arrival. Our ordered meals were home cooked and met our need after a long day of travel. The chalets were comfortable and the showers hot... could not have asked for anything more.

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank michelleg40
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike and Anne West, Owner at Woodlands Stop Over and Lodge, responded to this reviewResponded 30 December 2021

Good day michelleg40,
Wow, thank you so much for the super rating and your kind, encouraging words of appreciation.
We are so happy to hear that you enjoyed the compimentary tea/coffee and biscuits and the your meals filled the necesary gaps! We value the time taken to write your thoughts which are most encouraging for all of us here at Woodlands Stop Over & Lodge. We remain with a skeleton staff compliment and so those here are working very hard to keep the wheels rolling and in the same pristine condition that you found it.
With much apprecation,
Kind regards,
Mike & Anne (West)

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Reviewed 17 December 2021

Woodlands was the perfect stopover on a long road trip with our two dogs. Clean, peaceful and calm! Just what we needed. The only small thing that could be improved upon is the internet speed. The ladies waited for us and used their initiative to move us to another unit a distance from where another family with a dog was to stay!

Date of stay: December 2021
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel
Thank mfrost2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mike and Anne West, Owner at Woodlands Stop Over and Lodge, responded to this reviewResponded 30 December 2021

Good day mfrost2021,
Thank you so much for taking the time to rate and review us here at Woodlands Stop Over & Lodge.
So very happy to hear that the stop meets your needs both for your precious furry little animals as well as a reasonable travelling distance from the start of your journey. We do all work hard to try and maintain the peaceful, clean anmd tanquil setting that you found it to be in and appreciated so much!
Sorry about the internet speed-- we have a 20MB supply but also find that it can be affected by weather conditions in town, the source, when power outages occur there. So sorry!
We do value our staff here so much and they so love being able to offer the best service they can all of the time. They will appreciate your comments about them using their own initiative! Thank you!
With much appreciation and kind regards,
Mike & Anne West (Owners)

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