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Charles M
Gaborone, Botswana

Letlotlo

3.0 of 5 bubblesReviewed 26 Sept 2023
The hotel rooms are very small and kind of suffocating especially when sharing. The staff are not friendly and need more training on customer service standards. Their WiFi though is very reliable. They don't provide buffet breakfast no dinner which i found strange for a three star hotel.
Date of stay: September 2023
Trip type: Travelled on business
3.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
2.0 of 5 bubblesService
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Reviews (114)
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1 - 6 of 114 reviews
Reviewed 14 November 2022 via mobile

Friendly staff good communication easy and welcoming people but the hotel needs to meet their service half way, its clean but its old, needs refurbishment. A busy hotel like this shouldn't be having a dusty smell. Requires alot of airfreshners especially passages. Too basic inside rooms for such prices

Date of stay: November 2022
Trip type: Travelled on business
Thank gabrielbB4247SF
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 January 2022

Not impressed with this hotel. Room was terrible, shower didn’t work, most of the lights didn’t work. Restaurant awful - we walked in and straight out again and ate at the Spur down the road instead! Staff very indifferent. Would not stay here again!

Date of stay: January 2022
Trip type: Travelled as a couple
Thank Trysh H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 March 2020

This is a very disappointing place to stay. The welcome was poor. That wasn't entirely their fault, there had been a mix-up with the booking but the checkin staff had known about this for some days but hadn't taken the time to try and fix it before our arrival. The room was very small and in need of a lot of attention. For instance, I wasn't able to close the shower door with my right hand because the door handle was so close to the frame, I scratched my hand every time. The shower head itself was faulty. There weren't enough towels and I had to ask for more. The place was really noisy during the night, partially due to the design of the long, prison-like corridors making even the smallest noises echo. The bar, where we had a quick drink after checking in is a deeply depressing place. The only uplifting thing was that the staff member who served us was very friendly. Other than that I can't think of anything positive to say.

Date of stay: March 2020
  • Trip type: Travelled on business
    • Value
    • Cleanliness
    • Service
Thank RichardHarriman
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2020 via mobile

We felt unsafe due to some unsavoury people hassling us on the way in with no security around. Dingy casino on the way to the average restaurant was very unappealing. The massive intersection nearby provides constant road noise even at night. We were booked for business for 3 nights and checked out after the first night. Well overpriced as well.

Date of stay: February 2020
Trip type: Travelled on business
Thank kylebL4090XK
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 January 2020

Please provide clean pillows and the current situation is unhygienic.
Please call to confirm booking confirm incase of delayed and there is room shortage.
The door chain or hook in my room is broken. :(

Room tip: Clean pillows
Date of stay: January 2020
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank tboss2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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