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Meander21397911248

A decaying disappointment

1.0 of 5 bubblesReviewed 15 May 2024
Such a disappointing experience. Chalet reeked of monkey urine. Bench surfaces hadn’t been cleaned, furniture and bedding was tired looking. Everything smelt musty and was stained. Showers and toilets are old and grubby looking. Hotel facilities are poorly maintained. Food served at the hotel restaurant was average and overpriced for what it was. Some staff were friendly others completely disinterested in guests and clearly have no idea about or interest in customer service. Overall, Hilltop is a decaying disappointment.
Date of stay: April 2024
Trip type: Travelled with family
2.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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1 - 6 of 305 reviews
Reviewed 22 April 2024

In spite of some previous negative reviews, we were pleasantly surprised. The gardens and chalets are well maintained, the restaurant is very good, the bar is operational and well stocked and the staff friendly. The tarred access road from Memorial gate is in a good condition as well as the tarred road to Mpila camp.

Room tip: Beware of the monkeys
Date of stay: April 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Willem A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 February 2024

We stayed in Mwtazi Lodge 3 days and enjoyed it a lot. Simon took so good care of us - even changed a flat tire :). Unfortunately we did not know that he could have cooked for us - it must be next time :)
The food in restaurant was as good as we remember from earlier visits. Staff was a pleasure to be with - all of them!
We had great trips in the park with Pumo as our guide and from our own car we saw a lot of animals. All in all a real pleasure - thanks to all at Hill Top!

Date of stay: February 2024
Trip type: Travelled with family
Thank Ojvind S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 November 2023 via mobile

We were very happy to stay inside the game reserve, as we could drive out 5 AM - the best time of the day to see the animals. Tophill and the restaurant has a magnificent view. Food was great for the prize. Burgers could be bigger, but a friend got an extra one for free. Breakfast included. All good.
For sleeping they have several options, some of them has a great view too. We stayed in one of the round houses with shared toilets, showers (even a bathtub!) and kitchen if one wanted. Also a washingmachine. We found it totally fine. Everything was clean and working. Fridge on the room. You could also cook water. Separate towels for the pool close by.
The whole area felt very calm and the staff were superfriendly and helpful.

Date of stay: November 2023
Trip type: Travelled as a couple
Thank Anna E
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 November 2023

located in the game reserve, lodges are comfortable and clean and quiet, self catering would be easy, the restaurant was good value and good quality. Elephants at the gate as we left. easy for self drive game drives. accessible by a tarmac road.

Date of stay: October 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank W6586XYdavidr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 November 2023

very disappointed with our food ordered Fish & chips was told Fish was hake..Fish we recd was tough, fill of bones & definitely not hake, was the thinest piece of fish ever seen at R165 per plate it was a total rip off I feel very sorry for our international visitors

Room tip: definitely ensure if you advertise Hake , provide Hake and ensure pieces not slices that look like they have gone through a polony machine
Date of stay: November 2023
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Tour03067773712
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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