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“Perfect British hotel!”
Review of Mariners Hotel

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Mariners Hotel
Ranked #4 of 4 Hotels in Lyme Regis
Reviewed 22 June 2015

I loved this gem of a hotel just up the road from the lovely sea-side in Lyme Regis. The staff were so kind and genuinely seemed interested in making us happy. The view from the beer garden is spectacular, the room we stayed in was a great size and super, super comfy and the breakfast was fab. Th only little annoying thing was that you couldn't drink the water, so we went to buy bottles from a garage. Overall beautiful hotel!

  • Stayed: June 2015, travelled with family
    • Sleep Quality
    • Service
1  Thank 896camillag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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116 - 120 of 449 reviews

Reviewed 18 June 2015

We have been in the UK for 4 weeks, travelling from London up the east coast to Aberdeen, and backdown through the lakes district, Liverpool, Bath and then to Lyme Regis. The majority of our bookings were done on booking.com after reading reviews on Trip Advisor.

We had booked The Mariners based on the majority of these reviews. This review is of the accomodation and the restaurant.

We booked a deluxe double room with sea views. This cost £150. Roughly $300 Australian dollars. The size of the room is great, given that you are reminded that this is a 17 century building. The bed was ok , the pillows were not up to a room standard of this cost. I thought somebody had stolen the computer in the room, till I realised that monitor was actually the rooms TV, on the ledge of the window, on the left hand side of the bed. The wifi was intermittent at best. The shower room was okay, but no toilet roll holder meant the roll stayed on the floor. I have read other reviews about the cleanliness, and would agree, a good clean of the grout would go a long way to improve the look. Was this room worth $300 australian dollars.... in my opinion, no.

The dining experience,. The hotel rates its restaurant, so does AA, as there is awards all around the place, we thought we would eat there at the last minute. We asked if we could book a table for dinner, and it looked as though it was going to be such a trial. We were ushered into the lounge, of the bar and we coukc wait there. Whilst we were waiting, another couple went to the bar and enquired about dinner and were told that there would be a wait of about half an hour before being seated. At this stage, I went into the dining room, and counted about 10 empty tables.

When I asked why we were waiting to be seated, there was an excuse of well you could sit at your table, but here where we were was more comfortable. We gave our order and waited. We were shown to our table, right outside the swinging door to the kitchen.

Given how this hotel promotes its restaurant, the food was average. The scallops entree was very small given the previous day I had roughly the same entree at Rick Steins takeaway shop in Padstow. The menu was very limited, a choice of 4 mains, steaks, or burgers. My wife had the fish and chips, which was over cooked and not pleasant. She sent it back. I had the soup, which was nice.

When we got the bill, the fish dish had been removed. We queryed that given the number of empty tables, why we got the table right ouside the kitchen door, we got a bumbling excuse that that is the last table available, given the bookings that had been taken. We finished our dinner at 8:25pm, and my wife went back at 9:00pm and there were 3 couples in the restaurant, about 8 empty tables. As far as I was concerned utter rubbish excuse.

This was our most expensive 1 night hotel/ B&B night and when we checked out, was not asked how are stat was, but he hoped to see us again. The receptionist must have heard my wife say, not likely.

Stay again no, woukd recommend no. Definitely not value for money.

Stayed: June 2015, travelled as a couple
7  Thank Rob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2015

Just returned from 6 days at the Mariners Hotel in Lyme Regis. Overall it was an excellent experience. The hotel is a 17th century "Charmer" conveniently located at the top of Silver street with free parking and a short walk down into town and the sea front. Returning to the hotel is an uphill journey but great exercise.

Our room was a good size and clean, the food was excellent (both dinner and breakfast) and the staff were both friendly and accommodating.

The hotel is well laid out with an excellent lounge and adjacent bar area. There is a large outside garden area with seating and a very nice view of the sea.

If you are visiting the lovely town of Lyme Regis and would like to relax in old English charm I would highly recommend the Mariners hotel

  • Stayed: June 2015, travelled as a couple
    • Value
    • Location
    • Service
2  Thank NickToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2015

The hotel was comfortable, with a good lounge area with a bar in the room next door, great garden with a view of the distant cliffs and sea. Some of the hotel rooms face the road but the traffic was not too busy at night. At the back the rooms have less traffic noise but the seagulls certainly make up for it with their squawking. All the staff we spoke to were super friendly and went out their way to help us with any issues. The food was good, and it was nice to wait in the lounge while they prepared it with a drink rather than sit in the dining room. We always found space in the car park when needed, even later at night even through the hotel was full. To reach the sea by foot you have to go downhill for 10 minutes or so, leaving a steep walk back up. Overall, this hotel seemed to provide a pleasant and good value stay and we'd stay here again if need be.

Room Tip: Seagull noise at the back, some (but little) road noise at the front
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  • Stayed: June 2015, travelled with family
    • Location
    • Rooms
    • Service
1  Thank Ezberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2015

We stayed here for four days. Firstly Lyme is a wonderful place to visit and there are wonderful walks in the vicinity of the town. I had stayed in the hotel many, many years ago and it had been poorly managed. Management has changed and the hotel is significantly better.

The Positives

- there is a good sized car park. That may appear a strange first point but parking in Lyme is anything but easy and other properties have small and difficult parking, We witnessed one car trying to avoid scraping pain as they tried to enter the entrance to another nearby hotel,
- views from the rooms can be very impressive. The front of the hotel overlooks a road but the rooms at the back have wide sweeping views of the coastline. The view from our room was superb
- the front of house staff are very helpful and friendly. I was booking from abroad and there was an issue in the website having passed the information onto the hotel and they were flexible in resolving the issue.
- the food, for breakfast and dinner is generally very good and among some of the best in the town
- the lounge is excellent. The garden looked a little tatty (grass not mowed) but that might have been the time of the year. the garden did have excellent views.
- it was nice to have the old fashioned elegance of ordering in the lounge with a drink and selecting from the menu and then going to the dining room. It's old school, but it's classy.

Negatives
- some of the younger staff are rather inexperienced. We had a knock on our bedroom door at nine in the morning from the chambermaid and we said we were still in the room. On our return in the afternoon the room had not been made up. Reception said that she thought we did not want the room made up and she had left at eleven. Reception did however make the room up. Another morning we were shooed away from a nice window table at breakfast as it was 'not made up for breakfast'. Even though the room was nearly empty the only table that was available to us was in the middle of the room.
- they have added shower cubicles to the bedroom. However these are low and small and both of us spent our weekend banging our elbows (and in my case head) against the shower walls and doors. Given the size of the bathrooms presumably the options were limited but it isn't a great solution
- both of the dining areas aren't particularly good at night lacking warmth. The bar has a pretty minimal selection
- newspapers weren't available and we were told that we'd need to go to the local Tesco to buy one in the morning. For me a 'full' english breakfast isn't 'full' without a newspaper!

I think some of the issues we encountered during our stay was that we were there in May, ahead of the main season and that to constrain costs (for example only having a few tables available at breakfast) some short cuts were taken. That;s understandable, but I'd suggest that if a couple has sat down at a table it's probably easier just to serve them there than suggest they move.

Our stay in Lyme was the best piece of our holiday in the UK and in many respects the Mariner's was responsible for that. It's not a perfect place but it does many things well and that car park is pure gold in this town.

  • Stayed: May 2015, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank PhileasFoggontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mariners Hotel

Address: Silver Street, Lyme Regis DT7 3HS, England
Region: United Kingdom > England > Dorset > Lyme Regis
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #4 of 4 Hotels in Lyme Regis
Price Range: R 1 292 - R 2 927 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mariners Hotel 4*
Number of rooms: 14
Reservation Options:
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Also Known As:
Mariners Hotel Lyme Regis

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